i Hear both sides
A) If there was no contract outlining a cancellation policy, and someone cancelled 30 days before, maybe they should get a 100% refund?
B) Even if the operator can get back his deposit from the hotel, and that’s a big if, there are always other costs such as food orders, advertising, administrative costs....
If this is “force majeure” or an “Act of G-d”, why should he eat the loss?
What do you think?