Author Topic: Pesach Programs  (Read 34235 times)

Offline moko

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Re: Pesach Programs
« Reply #100 on: March 15, 2020, 12:26:58 PM »
Pesach Time Tours is officially closed.
A real mentch. He didn't completely ignore the financial aspect but aspect people to be patient and they work through the thorny financial issues and recover as much money as possible.

Offline neveryou

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Re: Pesach Programs
« Reply #101 on: March 15, 2020, 01:03:17 PM »
If paid by credit card, do a chargeback

Online zh cohen

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Re: Pesach Programs
« Reply #102 on: March 15, 2020, 06:32:11 PM »
If paid by credit card, do a chargeback

Or you can be a mench and reach out to the program first.

Offline knowitall

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Re: Pesach Programs
« Reply #103 on: March 15, 2020, 08:47:25 PM »
i Hear both sides

A) If there was no contract outlining a cancellation policy, and someone cancelled 30 days before, maybe they should get a 100% refund?

B) Even if the operator can get back his deposit from the hotel, and that’s a big if, there are always other costs such as food orders, advertising, administrative costs....
If this is “force majeure” or an “Act of G-d”, why should he eat the loss?

What do you think?

Offline ExGingi

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Re: Pesach Programs
« Reply #104 on: March 15, 2020, 09:00:16 PM »
i Hear both sides

A) If there was no contract outlining a cancellation policy, and someone cancelled 30 days before, maybe they should get a 100% refund?

B) Even if the operator can get back his deposit from the hotel, and that’s a big if, there are always other costs such as food orders, advertising, administrative costs....
If this is “force majeure” or an “Act of G-d”, why should he eat the loss?

What do you think?

What difference does it make what I think. The question is what is right according to Halacha.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline knowitall

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Re: Pesach Programs
« Reply #105 on: March 15, 2020, 09:03:51 PM »
What difference does it make what I think. The question is what is right according to Halacha.
Well then, What do you think the Halacha would be?

Offline ExGingi

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Re: Pesach Programs
« Reply #106 on: March 15, 2020, 09:15:27 PM »
Well then, What do you think the Halacha would be?

I'm no expert. Maybe @aygart can offer some insight.

I can tell you that I have a daily rental, and in cases of a client cancelation where I suffered a loss (i.e. I rejected a different reservation) DW was told that canceling party needs to make whole.

This is obviously a very different situation.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ltttc

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Re: Pesach Programs
« Reply #107 on: March 15, 2020, 09:29:45 PM »
I'm no expert. Maybe @aygart can offer some insight.

I can tell you that I have a daily rental, and in cases of a client cancelation where I suffered a loss (i.e. I rejected a different reservation) DW was told that canceling party needs to make whole.

This is obviously a very different situation.
W/o a written contract?

Offline ExGingi

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Re: Pesach Programs
« Reply #108 on: March 15, 2020, 09:38:34 PM »
W/o a written contract?
In my case - yes.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ltttc

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Re: Pesach Programs
« Reply #109 on: March 15, 2020, 09:40:29 PM »
In my case - yes.
Do you tell them that beforehand?

Offline knowitall

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Re: Pesach Programs
« Reply #110 on: March 15, 2020, 09:41:48 PM »
Pesach programs can potentially get very interesting where a customer cancels his reservation, and then a week later the operator cancels the program/the state doesn’t allow him to run the program.
In that case both parties are canceling.

Online aygart

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Re: Pesach Programs
« Reply #111 on: March 15, 2020, 09:44:33 PM »
I'm no expert. Maybe @aygart can offer some insight.

I shy away from choshen mishpat.
Feelings don't care about your facts

Offline zale

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Re: Pesach Programs
« Reply #112 on: March 15, 2020, 09:49:16 PM »
Pesach programs can potentially get very interesting where a customer cancels his reservation, and then a week later the operator cancels the program/the state doesn’t allow him to run the program.
In that case both parties are canceling.

Makes no difference which party cancels. It only matters what the contract says.

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Re: Pesach Programs
« Reply #113 on: March 15, 2020, 09:51:40 PM »
Makes no difference which party cancels. It only matters what the contract says.
If there is one.
Feelings don't care about your facts

Offline knowitall

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Re: Pesach Programs
« Reply #114 on: March 15, 2020, 10:03:00 PM »
If there is one.
+10000

I know someone who never had a contract & canceled on a program and got a 75% refund. He’s happy with what he got and not looking for machlokes. But I’m sure many others are going to get into massive fights.

Offline moko

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Re: Pesach Programs
« Reply #115 on: March 15, 2020, 10:06:00 PM »
I'll share some more positive heartwarming responses.
The tour operator of the program I referenced above told that some guests responded to his cancellation email saying " don't worry about our deposits. Hold onto it for the future when we can be your guest again”

Offline ExGingi

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Re: Pesach Programs
« Reply #116 on: March 15, 2020, 10:28:27 PM »
I'll share some more positive heartwarming responses.
The tour operator of the program I referenced above told that some guests responded to his cancellation email saying " don't worry about our deposits. Hold onto it for the future when we can be your guest again”

They must have had past positive experience, and כמים הפנים לפנים כן לב האדם לאדם.
Contrast that with the violent demonstrations by ELAL unions are mind-boggling to me. What are they expecting?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline free123cc

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Re: Pesach Programs
« Reply #117 on: March 15, 2020, 11:27:44 PM »
the email I received from the program I was planning on attending. I don't believe for a second they will be allowed to open however due to the massive financial losses these owners are facing I believe they are having a hard time facing reality.

Dear guest,
 
With Pesach on its way, we would like to share with our valued customers information regarding the COVID-19 (Novel Coronavirus) and how that might affect our program.
 
It’s our focus to keep our customers safe and healthy throughout Pesach and we believe that by being precaution we will fulfil that obligation b’Ezras Hashem.
 
This year, we are taking extra steps with the help of the hotel and our staff to make sure that the spread of the virus is significantly minimized and hopefully will not stand a chance of affecting anyone at our program.
 
Our first step is to have sanitizer available throughout the hotel which we ask that you use it frequently.
 
We also ask that use napkins or gloves as much as possible when using elevator buttons, doorknobs, and public restrooms. Although special attention will be given to those areas by the staff and they will be sanitized (and cleaned with germ killing cleaning solutions) constantly we still ask that you should do your part as well.
 
Since our hotel is rather small and couldn’t accommodate the amount of people the other programs are having, it’s unlikely for us to be shut down by the state of NJ for having a large gathering. In addition, our hotel has over 12 ballrooms which we plan on utilizing for extra measures.
 
Only a limited amount of rooms will be available in order to keep the crowd at a minimum, if you have not received your confirmation letter please call us immediately. Also please note that your final balance was due on March 9st, if you still have an outstanding balance as of today please remit payment to ensure your stay with us.
 
We should only be healthy and to be Zocha this year to be in Yerushaliym!
 

Offline Dan

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Re: Pesach Programs
« Reply #118 on: March 15, 2020, 11:43:29 PM »
Delusional
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline knowitall

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Re: Pesach Programs
« Reply #119 on: March 16, 2020, 08:37:02 AM »
Pressure tactics are pretty silly, “you must pay by X date to hold your spot”.
If by some miracle the state let’s programs operate, and by another miracle there are a significant portion of guests that don’t cancel, there will be plenty of room for anybody to sign up last minute (at bargain rates).