Author Topic: BA Avios question(s) (Read 1128027 times)

brooklyndan · « **Reply #5100 on:** May 05, 2017, 07:31:20 PM »

It showed one seat available and I'm only trying to get one seat. Even just now I tried it again it shows availability and then when I'm ready to pay for the tax on that one seat, last page says "Sorry, we have been unable to complete your transaction at this time. We're sorry, we are unable to process your request. Please contact your local British Airways office". I tried multiple credit cards.
But when I call British Airways they won't honor what appears on the website since they can't see availability on their system.

high end hobo · « **Reply #5101 on:** May 06, 2017, 11:42:31 PM »

Quote from: brooklyndan on May 05, 2017, 07:31:20 PM

It showed one seat available and I'm only trying to get one seat. Even just now I tried it again it shows availability and then when I'm ready to pay for the tax on that one seat, last page says "Sorry, we have been unable to complete your transaction at this time. We're sorry, we are unable to process your request. Please contact your local British Airways office". I tried multiple credit cards.
But when I call British Airways they won't honor what appears on the website since they can't see availability on their system.

Sorry to hear, does AA and IB websites show the seat?

Your best option is to call BA Singapore office and ask them to Long sell/manually request the seat

brooklyndan · « **Reply #5102 on:** May 07, 2017, 12:47:20 AM »

Why specifically their Singapore office?

a good yeshiva bachur · « **Reply #5103 on:** May 07, 2017, 01:24:51 AM »

How long before avios expire?

high end hobo · « **Reply #5104 on:** May 07, 2017, 01:25:22 AM »

Quote from: brooklyndan on May 07, 2017, 12:47:20 AM

Why specifically their Singapore office?

They're known to have good reps

brooklyndan · « **Reply #5105 on:** May 08, 2017, 08:00:56 PM »

So I called Singapore and they couldn't help me because they showed no availability on the second leg which was Berlin to New York. When I got off the phone I tried to book each leg separately online and I was actually able to do it. so I got my full flight booking Tel Aviv Berlin separate from Berlin New York and everything went through. so every time I called, the computer system showed that there's no availability yet on the British Airways website I was able to book even the second leg. The only problem is booking each leg separately cost an extra $50 in the taxes and fees

ckmk47 · « **Reply #5106 on:** May 09, 2017, 11:40:09 AM »

Quote from: brooklyndan on May 08, 2017, 08:00:56 PM

So I called Singapore and they couldn't help me because they showed no availability on the second leg which was Berlin to New York. When I got off the phone I tried to book each leg separately online and I was actually able to do it. so I got my full flight booking Tel Aviv Berlin separate from Berlin New York and everything went through. so every time I called, the computer system showed that there's no availability yet on the British Airways website I was able to book even the second leg. The only problem is booking each leg separately cost an extra $50 in the taxes and fees

Now call to combine the reservations and see if you can get a refund of the extra fees.

chinagel · « **Reply #5107 on:** May 16, 2017, 12:33:15 AM »

trying to book AB nyc-tlv with avios and im getting this msg.
Sorry, we have been unable to complete your transaction at this time.

We're sorry, we are unable to process your request. Please contact your local British Airways office.
any idea what this is?
FWIW the flight wasnt available on AA

ckmk47 · « **Reply #5108 on:** May 16, 2017, 01:07:06 AM »

Quote from: chinagel on May 16, 2017, 12:33:15 AM

trying to book AB nyc-tlv with avios and im getting this msg.
Sorry, we have been unable to complete your transaction at this time.

We're sorry, we are unable to process your request. Please contact your local British Airways office.
any idea what this is?
FWIW the flight wasnt available on AA

Call BA.

chinagel · « **Reply #5109 on:** May 16, 2017, 01:12:26 AM »

Quote from: ckmk47 on May 16, 2017, 01:07:06 AM

Call BA.

what is it? phantom? s/t else?

ckmk47 · « **Reply #5110 on:** May 16, 2017, 01:21:08 AM »

Quote from: chinagel on May 16, 2017, 01:12:26 AM

what is it? phantom? s/t else?

Idk, but if it's there, a person should be able to help.

(I avoid calling the American cs lines. Try HongKong- they speak English.)

chinagel · « **Reply #5111 on:** May 16, 2017, 02:15:00 PM »

does BA show phantom availability often?

Blazer · « **Reply #5112 on:** May 28, 2017, 11:58:54 PM »

I have a BA account for both me and my wife, on my BA account I can make tickets for anyone, on my wife's for some reason it only let's me make tickets in my wife's name (when I try to book tickets it shows her name and doesn't let me change). I have to call the 800 # in order to book tickets on her account for someone else. Does anyone know how to fix this.

username · « **Reply #5113 on:** May 29, 2017, 12:24:33 AM »

does she have a family account?

Blazer · « **Reply #5114 on:** May 29, 2017, 12:55:13 AM »

Quote from: username on May 29, 2017, 12:24:33 AM

does she have a family account?

Nope, she doesn't

MeirS · « **Reply #5115 on:** May 29, 2017, 08:28:33 AM »

Quote from: Blazer on May 28, 2017, 11:58:54 PM

I have a BA account for both me and my wife, on my BA account I can make tickets for anyone, on my wife's for some reason it only let's me make tickets in my wife's name (when I try to book tickets it shows her name and doesn't let me change). I have to call the 800 # in order to book tickets on her account for someone else. Does anyone know how to fix this.

I once had the same issue. Couldn't figure out how to fix it. Haven't checked back to see if it fixed itself.

Chaimk90 · « **Reply #5116 on:** June 02, 2017, 07:12:33 PM »

When you see availability on AA and not on BA. Does it still work to call BA and book on the phone? I tired and BA told me "what does AA availability have to do with BA"? BA said they don't see what AA shows

MeirS · « **Reply #5117 on:** June 02, 2017, 07:14:46 PM »

Quote from: Chaimk90 on June 02, 2017, 07:12:33 PM

When you see availability on AA and not on BA. Does it still work to call BA and book on the phone? I tired and BA told me "what does AA availability have to do with BA"? BA said they don't see what AA shows

If it's AA saver availability it should show on BA. Generally speaking, BA fixed their system to show all of the AA saver availability.

Chaimk90 · « **Reply #5118 on:** June 03, 2017, 09:37:10 PM »

Quote from: MeirS on June 02, 2017, 07:14:46 PM

If it's AA saver availability it should show on BA. Generally speaking, BA fixed their system to show all of the AA saver availability.

I'm looking now at PHL-PHX June 5 6am On AA I see saver award but not on BA. I called BA and they said sorry no availability

GAM Z. · « **Reply #5119 on:** June 03, 2017, 11:12:30 PM »

Quote from: Chaimk90 on June 03, 2017, 09:37:10 PM

I'm looking now at PHL-PHX June 5 6am On AA I see saver award but not on BA. I called BA and they said sorry no availability

The one in the AM is not direct, BA could book that as two flights, not one.If you wanted the 6 PM flight, try calling the BA Singapore office to book

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Author Topic: BA Avios question(s) (Read 1128027 times)