Trying to book am award for someone else but getting the message " Due to restriction on ba.com, you must be a passenger to make this booking with Avios". I have never booked an award before. Now I thought I might have to add the passenger to the freinds list first . But I don't have a household account and also it says " We are carrying out some planned improvements to the Executive Club, which means that you are temporarily unable to create or manage a Household Account until the 17 November inclusive." . I tried calling and the wait is endless. Any suggestions how to work around this ?