Con Edison
During this incredibly challenging time, we know you’re counting on your power. We are not expecting any interruptions of your service because of the coronavirus (Covid-19).
Please know you will not lose your power now because you’re having trouble making payments.
Here’s how we’re trying to help:
• Your service will not be shut off for non-payment.
• Waiving new late-payment fees.
• Suspending no-access fees if we can’t read your meter.
• No fees for making payments with credit cards or debit cards.
• Suspending fees for refusing smart meter installations
• Most customers can arrange for payment extensions and agreements online through My Account.