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$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 475205 times)

Offline puddles

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3345 on: October 08, 2019, 10:08:35 AM »
Recently bought an expensive pair of shoes. I wore them a bit around the house and the felt fine. After a week of normal wear outside I found them to be uncomfortable and got blisters. Store wont take them back. Do you think Amex will cover?

Offline Cls2020

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3346 on: October 08, 2019, 12:11:22 PM »
Recently bought an expensive pair of shoes. I wore them a bit around the house and the felt fine. After a week of normal wear outside I found them to be uncomfortable and got blisters. Store wont take them back. Do you think Amex will cover?
Probably.

Offline blastoise

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3347 on: October 09, 2019, 08:47:09 PM »
Recently bought an expensive pair of shoes. I wore them a bit around the house and the felt fine. After a week of normal wear outside I found them to be uncomfortable and got blisters. Store wont take them back. Do you think Amex will cover?

yes

Offline shapsam

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3348 on: October 09, 2019, 11:33:30 PM »
Which $95 card will keep this benefit?
Bump

Offline etech0

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #3349 on: October 10, 2019, 12:11:37 AM »
everyday preferred
Workflowy. You won't know what you're missing until you try it.