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Citibank Contacts:
Application status – https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 – Application status
(866) 606-2961 800-695-5171 – Reconsideration Line
(800) 763-9795 – General Personal Application Inquiries with live rep
(800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 – General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

Author Topic: Citi reconsideration  (Read 217262 times)

Offline elimmm

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Re: Citi reconsideration
« Reply #560 on: April 28, 2023, 10:08:38 AM »
i also got a "not enough credit utilization"
recon wont budge
should i close some of my current citi accounts that arent being used?

Offline Naftuli19

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Re: Citi reconsideration
« Reply #561 on: May 10, 2023, 05:03:38 PM »
Applied for the AA platinum card and got denied despite having 2 Citi cards in great standing.
Reasons given: too many recent inquiries, not enough credit utilization.
Recon reps won’t budge, and can’t shift existing credit line without first having the card approved.
Anything I can do now?

+2
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Offline Gvann

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Re: Citi reconsideration
« Reply #562 on: May 11, 2023, 08:31:05 PM »
i also got a "not enough credit utilization"
recon wont budge
should i close some of my current citi accounts that arent being used?

I think that is the opposite of what they want. They want you using your credit not ignoring it. Why not try spending 1k and applying again in a couple weeks

Offline HoKo

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Re: Citi reconsideration
« Reply #563 on: May 11, 2023, 08:43:46 PM »
i also got a "not enough credit utilization"
recon wont budge

+1  >:(