Author Topic: Amex Clawing back self referral bonus  (Read 1843 times)

Offline US

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« Last Edit: July 11, 2019, 10:07:12 PM by US »

Offline jacobs

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Amex Self Refer Clawback
« Reply #1 on: July 12, 2019, 09:05:53 AM »
is this YMMV type of thing?
« Last Edit: July 12, 2019, 09:18:00 AM by jacobs »

Offline theyankel

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Re: Amex Clawing back self referral bonus
« Reply #2 on: July 12, 2019, 10:44:00 AM »
i always had assumed this would be a very risky proposition
especially since amex has been aggressive in how they issue bonuses. why would someone assume they can self refer to begin with?
i have had experience with amex clawing back an upgrade bonus for an account that i did not keep upgraded for 12 months but i respectfully contested it, communicated with corporate and got them to reinstate.
without thinking too much into it, and this is obviously just one man's opinion, it is almost certainly not the intention of the promotion to self refer and i kinda think i am on amex side here. form all moral and business perspectives

Offline Malachi

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Re: Amex Clawing back self referral bonus
« Reply #3 on: July 12, 2019, 12:53:17 PM »
i always had assumed this would be a very risky proposition
especially since amex has been aggressive in how they issue bonuses. why would someone assume they can self refer to begin with?
i have had experience with amex clawing back an upgrade bonus for an account that i did not keep upgraded for 12 months but i respectfully contested it, communicated with corporate and got them to reinstate.
without thinking too much into it, and this is obviously just one man's opinion, it is almost certainly not the intention of the promotion to self refer and i kinda think i am on amex side here. form all moral and business perspectives
Agreed, this was bound to happen.
Denny Crane

Offline db23

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Re: Amex Clawing back self referral bonus
« Reply #4 on: July 25, 2019, 10:17:38 AM »
 specifically for a partner card such as delta Amex reserve. I understand mr is getting clawed back. I have yet to see any dp of any delta cards getting claws back or other partner cards ?

My last card sign up before this delta card was 5 months ago. I opened gold delta and was at max 5 cc on AmEx so had to close one card. I ended closing the Hilton no fee which I just opened with in a month. Got points quickly. Got a rat email stating my points are not going to be given to me. Already got and used. My points technically are negative 100k on card (card was closed at time of rat email).

(i have over 200k in legit spending this year spread over 7 cards, pay on time in full)

Point is this time around 5 months later, I signed up for delta reserve personal (never had, no pop up) with my referral link (at this point didnt do research and thought it was no biggie-first and only time doing this). Did spending in 2 days. Got $100 delta credit. But no bonus. I called with in the first week of reaching threshold and was told by a manager that it cannot be expidited due to it being in review and that all my welcome bonuses are in review.

Anyone have this issue or a similar one, if yes what was the final result?

Thanks
« Last Edit: July 25, 2019, 10:25:52 AM by db23 »

Online chinagel

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Re: Amex Clawing back self referral bonus
« Reply #5 on: July 25, 2019, 11:00:26 AM »
specifically for a partner card such as delta Amex reserve. I understand mr is getting clawed back. I have yet to see any dp of any delta cards getting claws back or other partner cards ?

My last card sign up before this delta card was 5 months ago. I opened gold delta and was at max 5 cc on AmEx so had to close one card. I ended closing the Hilton no fee which I just opened with in a month. Got points quickly. Got a rat email stating my points are not going to be given to me. Already got and used. My points technically are negative 100k on card (card was closed at time of rat email).

(i have over 200k in legit spending this year spread over 7 cards, pay on time in full)

Point is this time around 5 months later, I signed up for delta reserve personal (never had, no pop up) with my referral link (at this point didnt do research and thought it was no biggie-first and only time doing this). Did spending in 2 days. Got $100 delta credit. But no bonus. I called with in the first week of reaching threshold and was told by a manager that it cannot be expidited due to it being in review and that all my welcome bonuses are in review.

Anyone have this issue or a similar one, if yes what was the final result?

Thanks
You should get the points within 3 months.

Offline db23

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Re: Amex Clawing back self referral bonus
« Reply #6 on: July 25, 2019, 12:32:05 PM »
You should get the points within 3 months.

manager just called me back and said the "review response email"  came back and pretty much said that was "abusing the welcome bonuses"and i was not eligible for this 75k-10k mqm delta reserve welcome bonus.

i believe this response was done by a agent in that specific dept and was just basing it on the original rat email i received 5 months ago.

i have a manager that i have been in contact with for the last month (not regarding this issue) so i asked him to try to fight for me and speak to the higher ups and see if there is any remedy.  he said hell try to see what can be done and made no promises.

these departments apparently cannot be reached in person or by using the telephone, only email.

whats the point of having the pop ups if they aren't going to abide by it?

sorry for the rant, thanks fro responding.

you said it will indeed post in 3 points despite the info i just received.

can you please try to make me understand how amex is operating now?

was it a mistake to have the manager review my case with his supervisor? i also asked him to see if there was any compensation if they wont be able to give the bonus. back five months ago when i orig got the rat email for the hilton card they gave me 20k delta miles for compensation.



Online chinagel

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Re: Amex Clawing back self referral bonus
« Reply #7 on: July 25, 2019, 01:43:58 PM »
Don't do anything, just wait.

Offline db23

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Re: Amex Clawing back self referral bonus
« Reply #8 on: July 25, 2019, 02:05:05 PM »
Don't do anything, just wait.

understand.

should i call the manager back and aske him to hold off speaking to his higher up?


Online chinagel

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Re: Amex Clawing back self referral bonus
« Reply #9 on: July 25, 2019, 02:10:11 PM »
understand.

should i call the manager back and aske him to hold off speaking to his higher up?
Don't do anything, just wait.

Offline db23

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Re: Amex Clawing back self referral bonus
« Reply #10 on: July 25, 2019, 02:15:43 PM »

Offline db23

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Re: Amex Clawing back self referral bonus
« Reply #11 on: July 26, 2019, 11:01:39 AM »
have another question on this issue.

because i was red flagged am i now not allowed to receive another sign up bonus from them?

i saw dp of people having this issue and at the end they ended up getting there points but i didn't see any follow up of people trying to apply for another card, getting approved and getting the points with out issue?

Offline justmeha

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Re: Amex Clawing back self referral bonus
« Reply #12 on: June 28, 2020, 02:21:42 AM »
not exactly a claw back but, out of three amex cards i am only getting the option tho refer on the worst on :-\ >:(
instead of writing "+1" and clogging up the thread give a like!