Author Topic: Air Canada/Chase UR Refund - Suggestions requested  (Read 321 times)

Offline Yak500

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Air Canada/Chase UR Refund - Suggestions requested
« on: May 23, 2020, 10:50:27 PM »
Air Canada canceled my flights and they've been ignoring DOT's requirements that they provide cash refunds.

To complicate matters, I booked my flights via Chase UR. Air Canada is saying talk to chase, chase is saying Air canada is only giving vouchers so that's all they can do. I just know I'm supposed to be getting a refund not vouchers.

Has anyone been successful in getting a positive resolution? Any way to escalate this madness?