Author Topic: virgin atlantic: the start of the end ...?  (Read 1387 times)

Offline bmw

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virgin atlantic: the start of the end ...?
« on: May 24, 2020, 01:42:48 PM »
Flying Club
We’re currently experiencing technical issues with some of our systems, and are aware our Flying Club website is currently unavailable. Our teams are working hard to rectify the issue, so we can get the site back up as soon as possible. We apologise to our members for any inconvenience caused.

Offline El Capitan

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Re: virgin atlantic: the start of the end ...?
« Reply #1 on: May 24, 2020, 01:47:28 PM »
I don't think a website outage is enough to think a company is going out of business...
Always looking for a good MS method... PM suggestions 😊

Offline bmw

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Re: virgin atlantic: the start of the end ...?
« Reply #2 on: May 24, 2020, 01:50:00 PM »
they have also pushed back flights to mid july...

Offline dsprod

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Re: virgin atlantic: the start of the end ...?
« Reply #3 on: May 24, 2020, 02:25:44 PM »
they have also pushed back flights to mid july...

There is talk about them filing for bankrupcy but as of now thats unusual.

Offline bmw

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Re: virgin atlantic: the start of the end ...?
« Reply #4 on: May 27, 2020, 06:23:11 PM »
website still down, phone reps also cannot access accounts....

Offline Kobe bryent

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Re: virgin atlantic: the start of the end ...?
« Reply #5 on: May 27, 2020, 10:38:59 PM »
Can't seem to login to my account.

Offline JACKBLUE

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Re: virgin atlantic: the start of the end ...?
« Reply #6 on: May 27, 2020, 10:44:01 PM »
Can't seem to login to my account.
+1

Offline Moshe26

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Re: virgin atlantic: the start of the end ...?
« Reply #7 on: May 28, 2020, 11:52:26 AM »
Can't seem to login to my account.
same here. is there a phone option?
also does anyone know if delta cancels a flight books via VS will the points get refunded to VS account or does delta give a credit to use for a year?

Offline bmw

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Re: virgin atlantic: the start of the end ...?
« Reply #8 on: May 28, 2020, 03:16:32 PM »
ring virgin for the points back




Offline bmw

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Re: virgin atlantic: the start of the end ...?
« Reply #9 on: May 28, 2020, 03:20:00 PM »

Virgin Atlantic Flying Club has been down for 4 days. Should you be worried about your miles?
NEWS

on the  points guy

Offline bmw

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Re: virgin atlantic: the start of the end ...?
« Reply #10 on: June 01, 2020, 08:09:02 AM »
website still down. this is obviously a deliberate way of VA playing foul to avoid having people use their miles !

Offline Kobe bryent

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Re: virgin atlantic: the start of the end ...?
« Reply #11 on: June 01, 2020, 08:11:08 AM »
Still down....

Offline TheDroid

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Re: virgin atlantic: the start of the end ...?
« Reply #12 on: June 01, 2020, 05:36:28 PM »
website still down. this is obviously a deliberate way of VA playing foul to avoid having people use their miles !

The lack of communication clearly sends you the message that they don't know what to do with your miles. Or simply, they're thinking of a nice way to tell you your miles are gone.

Offline bmw

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Re: virgin atlantic: the start of the end ...?
« Reply #13 on: June 01, 2020, 08:56:08 PM »
i believe people should file dot complaints to ramp up the pressure

Offline TheDroid

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Re: virgin atlantic: the start of the end ...?
« Reply #14 on: June 01, 2020, 11:31:16 PM »
i believe people should file dot complaints to ramp up the pressure

What can DOT do about miles?
Can try GOD too if it feels better.

All you can do now is wait.