Blackberry bold 9650 broken

[netzih]

I have a broken blackberry bold 9650 its under a year old (not water damaged and not physical damage) and should be under warranty but I don't have sprint anymore how can I get support for the phone

[Avid Reader]

I have a broken blackberry bold 9650 its under a year old (not water damaged and not physical damage) and should be under warranty but I don't have sprint anymore how can I get support for the phone

Why not call RIM directly?

[elikay]

Why not call RIM directly?

+1
I used to do that with Palm for my Centro (after I had no service on it)

[netzih]

Why not call RIM directly?

doesn't rim charge a per incident feet? And if not whats the number to call them?

[Avid Reader]

doesn't rim charge a per incident feet? And if not whats the number to call them?

I believe thet is only when you're out of warranty. Since you're still under warranty, you should get a free ticket number. 1-877-255-2377

[netzih]

I believe thet is only when you're out of warranty. Since you're still under warranty, you should get a free ticket number. 1-877-255-2377

I called them and they said that they couldn't help me even though it's within a year bc when they sell the phone to sprint they sell the warranty with it and sprint says they can't help me without having service with them any ideas?

[Name Changed]

Did you buy the phone on ur CC?
If it was an amex - maybe they could help

[Avid Reader]

+1
In addition, search the BB forums (crackberry etc.). I'm sure others have run into the same problem as you.

(Another idea, maybe more farfetched and as a last resort if all else fails, is to sign up for new service with sprint and cancel within 30 days. Swap the phone in between. (I would't usually condone this because of ethical reasons, but in this case, I think Sprint is being unethical with you. Just my 2 cents))