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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1598276 times)

Offline Joel

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Re: Chase Reconsideration
« Reply #12680 on: May 11, 2021, 09:58:07 AM »
My application was submitted 8 days ago and I still cannot get any information at all from recon... spoke to three departments.  Should I be concerned?
Now my message says I'll be notified within 30 days. Does that mean anything?

Don't worry its just processing can take 2 weeks
Call in once a day to check of the status changed

Offline Young explorer

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Re: Chase Reconsideration
« Reply #12681 on: May 11, 2021, 02:44:35 PM »
Tried opening a csp for a friend and was denied they say there's not enough credit history, while he has a freedom Unlimited opened in 2019 and 2 other cards. He called to reconsider but they said that not enough credit,  and that he can send in his tax docs to show his income... is there anyway to get him approved w/o sending in the income

Online pointer

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Re: Chase Reconsideration
« Reply #12682 on: May 12, 2021, 06:24:44 PM »
After applying for the CSP ( I canceled my regular sapphire few weeks back) at end of application it said they have additional questions and asked about total income- if i have more income i want to report. I just pressed no and then got the pending page. When i called the 800 app status # it said " This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks". I did get a credit pull so i know it did go through now as opposed to previously..

Wondering if have a good chance..
2 week message generally means an approval.
Congrats!
@aryeh1 any updates?

Offline aryeh1

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Re: Chase Reconsideration
« Reply #12683 on: May 12, 2021, 07:08:06 PM »
@aryeh1 any updates?
Got denied initially for duplicate applications. But called after 30 days , was approved after shifting credit.

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Re: Chase Reconsideration
« Reply #12684 on: May 12, 2021, 08:55:44 PM »
Got denied initially for duplicate applications. But called after 30 days , was approved after shifting credit.
So you got a 2 week message, and then the status changed to a denial?
That does not happen often.

Offline nacho2100

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Re: Chase Reconsideration
« Reply #12685 on: June 02, 2021, 04:07:18 PM »
Ran into an odd problem where I applied on behalf of my wife for a CSP doing a MDD after the CSR. Initially was marked as pending and after calling was told the application was pending. No formal decision was made and we called back 3-4 weeks later and were told that the application was achieved because of suspicious activity and that a letter had been sent (never got it). Given reports here of people getting approved >4 weeks after application is anyone familiar with this and whether we should HUCA to insist application is reopened?


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Re: Chase Reconsideration
« Reply #12686 on: June 11, 2021, 09:35:12 AM »
Any good responses to the 2 cards in 30 days claim?

Offline smart man

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Re: Chase Reconsideration
« Reply #12687 on: June 15, 2021, 12:30:27 PM »
Applied for the Sapphire Preferred card and Iím being asked for proof of income. Iím currently over 5/24 (at time of application I wasnít). Will they check if Iím over 5/24 when I send in proof of income or will they go according to the credit check they pulled already?