Maybe it's the midnight oil
Customer 05/01/2012 01:04 AM
On 04/17 I received $115 of statement credits from the Gift Chain promotion.
On 04/19 though all of the statement credits were charged right back to me?
What is going on? Why were the credits charged right back to me?
05/01/2012 02:40 AM
I am sorry for the inconvenience caused.
I noticed that the credits issued to your account were in the amount of $115.00. It seems that account was debited in error.
To best assist you, I have made special arrangements and issued a credit of $115.00 to your account. This credit will post to your account in 24 to 48 hours.
I hope that I have provided excellent service and handled your inquiry to your satisfaction. We truly value your membership with us since 2005.