so i just hung up from noach, i rented a car a few weeks ago and was overcharged, not at the fault of noach at all. on the contrary, they were very helpful in trying to resolve the situation for me, but since it was on my cc i just was able to clear it up with chase instead of bothering noach all day.
nothing changed from then to now in terms from renting thru them, they def DO GIVE the best rates here in israel, and they are americans and the understand the "the customer is always right" and they try every which way to make the customer happy. they are not ripping you off, they work full time and there always available for help. when renting this past time i had 2/3 changes and every time i would apologize for calling so often, and they never flinched always took it with a smile, with the understanding that trips always need fine tuning as being planed.
i hope that this will enlighten people to use noach more often, and i even hope they'll rent me a car this week :-)