Virgin atlantic refund fraud!

[dsprod]

Just got a response after about 4 months that they received my comlaint from the DoT and the refund will be processed within 14 days!!

[joeb1]

I’ll be shocked

[dsprod]

I’ll be shocked

If it arrives?

[joeb1]

Yups

[dsprod]

Still waiting...  @Dan whats the next step?

[bmw]

i had also quite a few refunds and still have [totaling a few thousand $]. eventually they come through but yes it takes along time a few months.

[LoLo]

They officially gave themselves 120 days from when the refund form is submitted.

[dsprod]

i had also quite a few refunds and still have [totaling a few thousand $]. eventually they come through but yes it takes along time a few months.

Did you file a DoT complaint?

[dsprod]

They officially gave themselves 120 days from when the refund form is submitted.

Its been more than that and they updated their policy from 90 - 120 days after i submitted the form. I officially am supposed to getting a "expedited" refund thanks to a DoT claim that i filed 2 months ago!!! ridiculous!!!!