Luggage delay until after the weekend!

[outinstyle]

Just flew JFK-TLV on Air France (booked on Delta with Amex Platinum card) with transfer in France.

Luggage was left behind in CDG and they can't get it to Israel until after the weekend!!!

What are my options???

Amex says not covered since only "lost luggage" insurance is included free, not delay.. even if delay is for 4 days!

Any suggestions?
My son is clothless and can't even shop due to quarantine :-(

[moe8555]

Does he have friends/family that can pick up some clothes for him?  If not, I can say that orders from the Castro and TerminalX sites arrive very fast, 2 days tops, sometimes even a day.

[Dan]

What credit card did you use for the tickets?

[outinstyle]

What credit card did you use for the tickets?

AMEX Platinum

They claim that only LOST luggage is covered.

Delayed luggage even 4 days, is not and needs to be purchased separately

Actually the ticket was purchased with Amex Platinum.

The second luggage was paid for using the Delta Amex card, but that card is also has no coverage

[outinstyle]

AMEX Platinum

They claim that only LOST luggage is covered.

Delayed luggage even 4 days, is not and needs to be purchased separately

Actually the ticket was purchased with Amex Platinum.

The second luggage was paid for using the Delta Amex card, but that card is also has no coverage

Business Platinum

[outinstyle]

Update. Luggage arrived in TLV on Sunday but was STILL not delivered!

What are my options to get some compensation?!?

[m65]

My son is clothless and can't even shop due to quarantine :-(

if he needs clothes or anything else badly, let us know, im sure there are plenty of ddf'ers here who will gladly pick him up some necessities. myself included

[outinstyle]

if he needs clothes or anything else badly, let us know, im sure there are plenty of ddf'ers here who will gladly pick him up some necessities. myself included

That's amazing.

But I think he's good for now... If it actually arrives within the next day.

THANKS!!

[outinstyle]

That's amazing.

But I think he's good for now... If it actually arrives within the next day.

THANKS!!

שלום,
הכבודה אותרה ותשלח לכתובת שבקשת
לשינוי כתובת ניתן להתקשר ל 039754379
מספר פנייה:
מועד ההגעה יישלח אליך בהודעה נפרדת.
בברכה,
ממן – מסירת כבודה

[outinstyle]

if he needs clothes or anything else badly, let us know, im sure there are plenty of ddf'ers here who will gladly pick him up some necessities. myself included

So, nothing came yet and it's almost a week!

If you, or anyone there, can call them (son isn't fluent in Hebrew) or help him by picking up some clothing (my CC of course and I'll pay for gett or taxi) that would be amazing.

Kinda desperate at this point!!!

:-(

[outinstyle]

if he needs clothes or anything else badly, let us know, im sure there are plenty of ddf'ers here who will gladly pick him up some necessities. myself included

שלום,
הכבודה אותרה ותשלח לכתובת שבקשת
לשינוי כתובת ניתן להתקשר ל 039754379
מספר פנייה: 19087/1
מועד ההגעה יישלח אליך בהודעה נפרדת.
בברכה,
ממן – מסירת כבודה

[outinstyle]

So, nothing came yet and it's almost a week!

If you, or anyone there, can call them (son isn't fluent in Hebrew) or help him by picking up some clothing (my CC of course and I'll pay for gett or taxi) that would be amazing.

Kinda desperate at this point!!!

:-(

PM me for my son's cell or Whatsapp number.
He's getting desperate and depressed in quarantine without his stuff for a week now.

[outinstyle]

if he needs clothes or anything else badly, let us know, im sure there are plenty of ddf'ers here who will gladly pick him up some necessities. myself included

Can you get someone to call the luggage company?
My son can't speak Hebrew well and it's been over a week!
He's getting very anxious.

[JackM]

My son's luggage was delivered today (from his Air France flight). 
I guess all's well now, but I'm very upset. That it took them a full week to get him his luggage. That their communication was horrendous - Air France had no idea when the luggage would be delivered and there was no way to contact the delivery company.
I'm quite angry at Air France. Is there anything I can do? I didn't suffer any measurable monetary loss that I can claim from them.

[outinstyle]

Can you get someone to call the luggage company?
My son can't speak Hebrew well and it's been over a week!
He's getting very anxious.

Googled the company online and found a better number.

They just "found" the bags and will deliver them tomorrow.... Over a week later.

And I'm in the same boat. No "luggage delay" insurance only "lost luggage" which isn't the case here, since they never lost it, just delayed the delivery a full week.

Lesson learned.

[nafnaf12]

Googled the company online and found a better number.

They just "found" the bags and will deliver them tomorrow.... Over a week later.

And I'm in the same boat. No "luggage delay" insurance only "lost luggage" which isn't the case here, since they never lost it, just delayed the delivery a full week.

Lesson learned.

I'm could be wrong, but I think 3 days is the cutoff for delayed baggage and after that you can consider it lost.
At least thags what I remember seeing.