i did this today - cause i went into the branch last week, they told me to do it online, i messed up printing it and called to ask what to do, they said go to a branch - so today i did it, i have a tax id and registered business so it was no prob. - the lady forgot to put in the promotion code, said she'll do it tomorrow - so basically you can do it online or in the branch...
Update: I just got an request from HSBC for a fax of my professional license/registration.
whats that? w/ the state?
with citi i never got around to faxing it - they kept calling, eventually i faxed it and they said they didnt get it - i have to send it again or they're going to close my account (which would be bad) but basically its been a few months since i opened that account - if there would have been a promotion i for sure would have gotten it by now...
i think.