Author Topic: US AIRWAYS BUSINESS CLASS  (Read 8780 times)

Offline Dan

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Re: US AIRWAYS BUSINESS CLASS
« Reply #30 on: April 20, 2010, 08:54:59 PM »
We are furious at US airways. We used 230k United miles for business class seats, paid $116 in taxes for each of us and $585 in taxes for my son (under 2 -lap child). On the way to TLV, we got our business seats and had 2 amazing flights on LH. On the way back, we got 1 business class seat and terrible service. Should i be complaining to United or US?
Both
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Yordai Dooma

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Re: US AIRWAYS BUSINESS CLASS
« Reply #31 on: April 20, 2010, 09:14:25 PM »
Both

Who should i be expecting some sort of refund and/or compensation from? both?

Offline steve2

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Re: US AIRWAYS BUSINESS CLASS
« Reply #32 on: April 20, 2010, 09:27:18 PM »
Who should i be expecting some sort of refund and/or compensation from? both?

 

 US only owed you what ever UA booked you for, which it seems is 1 Envoy and 1 coach Compensation is only the differnce between what you paid for Biz r/t and 1 way Biz and 1 way Coach which is 20k,Since US didnt have 2 award seats available 95k is biz and coach on *A, also you are due a refund for the FRA taxes you paid for the way back since you didnt go to FRA, cant comment on a lap child since Im out of the loop on that.

 terrible service complain to US but I dont see them giving you anything, besides 1st find out what their policy is to see how far the FAs wronged you. UA has nothing to do with this since it wasnt a UA metal flight

 I dont blame you for grabbing whatever you were able to. Ive been following CO flights the past few days since the Vol issue and almost every single flight was completely full in both cabins, with the exception of its Shabbos flights.I imagine US was the same

Offline Yoel

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Re: US AIRWAYS BUSINESS CLASS
« Reply #33 on: May 01, 2010, 11:45:35 PM »
Im flying to manchester uk with UA in business on a Airbus A330 next week, how do I know if it will have the lie flat seats?

Offline steve2

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Re: US AIRWAYS BUSINESS CLASS
« Reply #34 on: May 02, 2010, 12:30:06 AM »
Im flying to manchester uk with UA in business on a Airbus A330 next week, how do I know if it will have the lie flat seats?

 I highly doubt you are flying on UA as UA doesnt fly to MAN, nor does UA have any of the A-330s in its fleet

I do think you meant to say you are flying on US out of PHL

In that case the only lie  flat on the A-333 is Envoy Sleeper Class which is not Envoy Class which you most probabably are in = you will be in the old biz seats 165 degree recline. the lie-flats are on US A-330-200 planes

Offline Yoel

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Re: US AIRWAYS BUSINESS CLASS
« Reply #35 on: May 02, 2010, 11:02:03 AM »
Correct, I am flying US Airways, thanx for the info.

Offline Yosel

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Re: US AIRWAYS BUSINESS CLASS
« Reply #36 on: May 04, 2010, 03:01:15 PM »
i flew the US airways flight today from Israel to PHL.

We originally has 2 business class seats flying through Europe and were rebooked on US.

There was only one seat left in Envoy, so we took that and a coach seat.
When the flight departed, there was an extra seat in Envoy, but they would not let my wife sit there even though we paid for BIZ class originally. They said it was a revenue seat and she could not sit there because we paid with miles.

The seat- very comfortable, lies completely flat (much more comfortable than the LH airbus biz clas seats).

The crew- WOW! Have never had nastier service. I was wearing a baseball cap, but perhaps my sefira beard and the kosher meal gave it away). I was in Envoy and my wife was in coach with my son. The head flight attendant would not let my pregnant wife sit in business instead of me. When i tried to go back and help her, she got mad at me and told me i can only go back once. i ignored her and went back to help her every so often.

The food was airline food. Nothing special (better than the kosher lepesach meal i had the day after pesach in biz class on LH)

If i had a choice, i would take anything else other than US. I really despised the service and the way we were treated. There was one nice flight attendant out of the crew...
I just returned this morning from a round trip PHL to TLV in envoy class with the lie-flat seats it was an awesome experience on both legs.

No antisemitism or anything like that...... yes the kosher food was the usual non appetizing stuff.

Would do again

Offline Yordai Dooma

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Re: US AIRWAYS BUSINESS CLASS
« Reply #37 on: May 04, 2010, 05:31:49 PM »
I just returned this morning from a round trip PHL to TLV in envoy class with the lie-flat seats it was an awesome experience on both legs.

No antisemitism or anything like that...... yes the kosher food was the usual non appetizing stuff.

Would do again

Apparently you didnt get our crew. lol. US airways is supposed to be calling me back in the next 2 days regarding compensation. We shall see...

Offline SuperFlyer

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Re: US AIRWAYS BUSINESS CLASS
« Reply #38 on: May 04, 2010, 05:40:43 PM »
A tip for next time: let your wife + baby sit in envoy.

I as a steward wouldn't be impressed (pleased), to see the father enjoy himself while his wife is in cargo.
If you wife would sit in first with the baby, and the baby would nudge, and your wife would say that only her hubby can calm him, believe me you would be sitting in envoy.

Offline Yordai Dooma

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Re: US AIRWAYS BUSINESS CLASS
« Reply #39 on: May 04, 2010, 10:08:27 PM »
A tip for next time: let your wife + baby sit in envoy.

I as a steward wouldn't be impressed (pleased), to see the father enjoy himself while his wife is in cargo.
If you wife would sit in first with the baby, and the baby would nudge, and your wife would say that only her hubby can calm him, believe me you would be sitting in envoy.

Here ill reemphasize what i wrote in my original post: "The head flight attendant would not let my pregnant wife sit in business instead of me." I tried everything. She would not let my wife sit there instead of me with or without the baby.

Offline Deal Guy

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Re: US AIRWAYS BUSINESS CLASS
« Reply #40 on: May 05, 2010, 01:57:37 AM »
Here ill reemphasize what i wrote in my original post: "The head flight attendant would not let my pregnant wife sit in business instead of me." I tried everything. She would not let my wife sit there instead of me with or without the baby.

Would u plz explain the story. If you originally both had business, and somehow due to the volcano, only one of you had business, how did it come to be that you got it ticketed for you and not for her?

Offline Yordai Dooma

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Re: US AIRWAYS BUSINESS CLASS
« Reply #41 on: May 05, 2010, 09:45:28 AM »
Would u plz explain the story. If you originally both had business, and somehow due to the volcano, only one of you had business, how did it come to be that you got it ticketed for you and not for her?

We were on two separate reservations flying on LX through ZUR and were re-ticketed on US through PHL. When they re-ticketed us they put me in envoy and her in coach with the baby hoping that another seat would open. I asked them to switch it and they said that either one of us would be able to sit in the envoy seat. When we got to TLV, they would not let us switch nor would the flight attendants let us switch.

Offline Alexsei

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Re: US AIRWAYS BUSINESS CLASS
« Reply #42 on: March 06, 2012, 12:06:57 PM »
How about US airways for economy class YUL-PHL-TLV?
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Offline PlatinumGuy

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Re: US AIRWAYS BUSINESS CLASS
« Reply #43 on: March 06, 2012, 02:23:26 PM »
How about US airways for economy class YUL-PHL-TLV?
I flew coach on PHL TLV route recently and it is better than CO or DL IMHO. Seats are wide and planes are generally empty. I believe the flight takes a bit longer than CO or DL, because they use a different plane.
Purpose > Pleasure