Author Topic: Messed up Amex Hilton bonus  (Read 389 times)

Offline Ploni3

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Messed up Amex Hilton bonus
« on: January 05, 2024, 12:39:39 PM »
I signed up for the Amex Hilton Business card back in July, when it had an incredible offer of 150,000 points and a free night cert for $4,000 spend within 3 months.  I am trying to figure out why the points/night have not been credited and I pulled up the history for the account and see the spend was only $3,650. I have never had this issue before and usually spend well over so either I somehow marked down $3,000 as the spend or, more likely, I had a charge that did not go through and did not realize it.  Is there any way to salvage this?

Offline Mareh Makom

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Re: Messed up Amex Hilton bonus
« Reply #1 on: January 07, 2024, 08:06:00 AM »
Try calling?

Offline Ploni3

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Re: Messed up Amex Hilton bonus
« Reply #2 on: January 08, 2024, 02:50:33 PM »
Is there any hope? What kind of explanation has worked/could work?