T-Mobile free Phone line back again with new or existing accounts

[chff]

Possible to swap numbers from a paid line to a free line?

[AsherO]

Possible to swap numbers from a paid line to a free line?

No, but maybe port out (once your out of the 12-month clock) and then port back after 91 days.

[AsherO]

Works for business plans ?

I’ve seen reports of business account holders being told they got this but could be a rep lying.

[chff]

I’ve seen reports of business account holders being told they got this but could be a rep lying.

I had no luck

[Yo ssi]

No, but maybe port out (once your out of the 12-month clock) and then port back after 91 days.

12 month clock is only for 2 lines

I had no luck

I had luck

* There is a $35 Device Connection Charge
* The SIM is free
* You must keep at least 2 paid lines for 12 months
* You will see the charge and credit on the bill
* If your account is a Taxes Excluded type, you wills see taxes and fees as part of the bill
* The offer is eligible for self-service through our website if you want to get it soonest
* This offer will not combine with other offers like phone offers.

[AsherO]

12 month clock is only for 2 linesI had luck

I’m pretty sure what I saw says you can’t cancel ANY lines for 12 months, if you do then the free line becomes a paid line.

[Yo ssi]

I’m pretty sure what I saw says you can’t cancel ANY lines for 12 months, if you do then the free line becomes a paid line.

Quotes from T-force

[AsherO]

Quotes from T-force

I wouldn’t risk breaking my account and having to spend hours/days on the phone to fix it, especially since I’ve seen too many different reports elsewhere and because that’s how all the recent (2021) free lines have been.

[AsherO]

My SIM arrived today and the $35 DCC credit posted to my account.

Also seeing the following:





So I’m hopefully when my bill generates next week there won’t be any surprises.

[mmc99]

My SIM arrived today and the $35 DCC credit posted to my account.

Also seeing the following:





So I’m hopefully when my bill generates next week there won’t be any surprises.

Where do you see the applied promotions?

[AsherO]

Where do you see the applied promotions?

On the website (not the app)
1. log in
2. then go to the account section in the menu (hamburger menu on mobile)
3. then click/tap on monthly total (where it says “This total is a rough summation of your plan and services. It may not match the amount charged on your monthly bill”)
4. That’ll take you to the Account > Cost Detail page, under the Plan heading and your plan name you’ll see “Applied discounts and promotions:”

[cozmohoot]

The business team that I usually email says the promo was active from January thru December 13th
I realize they have no clue about this but is there more information besides the name of promo?

[mmc99]

The business team that I usually email says the promo was active from January thru December 13th
I realize they have no clue about this but is there more information besides the name of promo?

It's also under the name of #holidayunwrapped, if you walk into any store they are able to do it in store as well. That's where I did it

[AsherO]

It's also under the name of #holidayunwrapped, if you walk into any store they are able to do it in store as well. That's where I did it

Business accounts are a different ballgame

[mmc99]

Business accounts are a different ballgame

The business team that I usually email says the promo was active from January thru December 13th
I realize they have no clue about this but is there more information besides the name of promo?

Oh for sure! Also to add for what it's worth, I just saw this in the tmobile reddit group. Apparently someone with a buisness account was told they're not eligible for this promo but there are more coming up. Whether this is true or was just to smoothen the news of not being eligible is unsure but there might be more on the way.

[Yo ssi]

Business accounts are a different ballgame

Business accounts are eligible.

[AsherO]

Oh for sure! Also to add for what it's worth, I just saw this in the tmobile reddit group. Apparently someone with a buisness account was told they're not eligible for this promo but there are more coming up. Whether this is true or was just to smoothen the news of not being eligible is unsure but there might be more on the way.

I wouldn’t trust that chat rep for beans.

[AsherO]

Business accounts are eligible.

Haven’t seen anything conclusively reliable for my threshold one way or another. In cases like there where I’m not sure about the terms, the competence of the rep I talk/chat with and how they phrase things is a make it or break it for whether I rely on them.

See my own chat log posted above, this guy Luis was from the Philippines but knew exactly what I wanted before I specified.

[AsherO]

This deal seems even sweeter, I plan on porting in a qualifying number from another carrier and hope to get a $200 rebate under the following offer. Hope this doesn’t backfire:

[cozmohoot]

Business accounts are eligible.

Well the email people can't seem to find the promo