https://tmo.report/2023/10/breaking-t-mobile-will-force-customers-onto-newer-plans-unless-you-opt-out/
I like how this thread has become the T-mo master thread lol
Saw this on Reddit, and its going to be a clusterf*** because of a combination of factors:
1. It isn't clear which customers are/aren't affected (there are variants of many of these plans), supposedly customers will be notified but we'll see how that goes
2. You have to call in to opt out
3. It's very short notice, they aren't giving people too long to act
4. It isn't going to be clear how much customers expect to pay if they don't opt out
5. T-Mo just laid off a bunch of their most competent customer service agents when they fired a bunch of T-force reps after they tried to unionize, and lots of outsourced agents are going to be clueless about how to handle these calls even with documentation/training
Shame on T-mo for throwing away all the goodwill built up under Legere. If the FCC wasn't so corrupt they would push back against this.