Author Topic: T-Mobile free Phone line back again with new or existing accounts  (Read 71043 times)

Offline myi

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Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #321 on: October 11, 2023, 04:27:05 PM »
https://tmo.report/2023/10/breaking-t-mobile-will-force-customers-onto-newer-plans-unless-you-opt-out/

I like how this thread has become the T-mo master thread lol

Saw this on Reddit, and its going to be a clusterf*** because of a combination of factors:
1. It isn't clear which customers are/aren't affected (there are variants of many of these plans), supposedly customers will be notified but we'll see how that goes
2. You have to call in to opt out
3. It's very short notice, they aren't giving people too long to act
4. It isn't going to be clear how much customers expect to pay if they don't opt out
5. T-Mo just laid off a bunch of their most competent customer service agents when they fired a bunch of T-force reps after they tried to unionize, and lots of outsourced agents are going to be clueless about how to handle these calls even with documentation/training

Shame on T-mo for throwing away all the goodwill built up under Legere. If the FCC wasn't so corrupt they would push back against this.
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Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #322 on: December 17, 2023, 08:31:14 PM »
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Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #323 on: December 17, 2023, 08:33:06 PM »
Rumor of a new free line promo dropping tomorrow (BYOD, meaning it’s not eligible for device promotions). Might be targeted or only for certain plans, details not yet finalized/published.

There’s also a BOGO line promo going on now, not sure which plans are eligible.
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Offline Yo ssi

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #324 on: December 17, 2023, 08:51:32 PM »
There’s also a BOGO line promo going on now, not sure which plans are eligible.
Lots of lines
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Offline yeshivabucher

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #325 on: December 17, 2023, 08:53:57 PM »

There’s also a BOGO line promo going on now, not sure which plans are eligible.
would anyone know if its possible to do 1,2, free and then bogo for line 4&5?

Offline Yo ssi

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #326 on: December 17, 2023, 08:55:23 PM »
would anyone know if its possible to do 1,2, free and then bogo for line 4&5?
Ask T-Force if both deals are compatible with each other
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Offline yeshivabucher

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #327 on: December 17, 2023, 09:02:09 PM »
Ask T-Force if both deals are compatible with each other
did chat on website they said you can stack though i wouldnt put much weight on that

Offline Yo ssi

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #328 on: December 17, 2023, 09:03:10 PM »
did chat on website they said you can stack though i wouldnt put much weight on that
Ask T-Force
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Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #329 on: December 17, 2023, 09:45:42 PM »
would anyone know if its possible to do 1,2, free and then bogo for line 4&5?

This was doable for the long period of time when they had “3rd line free” and there was an active BOGO, those offers stacked.

Often these free lines are for customers that were active before the promo began.

If you’re getting 5 lines with T-mobile (and getting a premium plan because the price is right after factoring in the free lines), do it via Costco or the Costco phone number. IINM Costco members get $400/line in incentives on top of new customer device promotions (often flagship devices free with trade in after 24 months of recurring credits that cover 100% of device financing).
« Last Edit: December 17, 2023, 09:50:21 PM by AsherO »
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Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #330 on: December 18, 2023, 11:12:48 AM »
Looks like it’s live, it’s not clear which accounts/plans are targeted:

https://tmo.report/2023/12/t-mobile-is-again-offering-a-free-line-to-select-targeted-customers/

The two reps I’ve spoken to didn’t know anything about the promotion and said my account didn’t have this promo listed. Several reports of people qualifying, many reports of people not qualifying.
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Offline politicsmart

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #331 on: December 20, 2023, 10:30:24 AM »
I chat with T mobile and they said the promotion will be available on Dec 30  for everyone
I attached the screenshot. Let’s hope it’s true

Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #332 on: December 20, 2023, 10:31:57 AM »
I chat with T mobile and they said the promotion will be available on Dec 30  for everyone
I attached the screenshot. Let’s hope it’s true

Certainly possible if corporate has quarterly numbers to hit, has happened before where they expanded the offers. Might also be a typical DROPR.
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Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #333 on: December 20, 2023, 02:00:34 PM »
Nothing earthshattering, but T-mobile has more targeted offers for devices, they’re different and it’s a bit confusing:
1. $700 off Pixel 8 or 8 Pro
- Trade in a qualifying device (there’s a list, iPhone 7 or newer, similar for other brands), broken devices are accepted.
- Have a qualifying plan
- Be targeted
- Max 4 upgrades per account

2. $800 off any Apple, Samsung or Google phone with qualifying trade in
- Trade in any device, must be working and not carrier or manufacturer locked (e.g. iCloud or Google)
- Have a qualifying plan
- Be targeted
- Max 1 upgrade per account

I’m qualified for both, not sure how limited targeting is. The details can be found here;
https://tmo.report/2023/12/get-up-to-800-off-a-new-phone-with-these-two-targeted-trade-offers-at-t-mobile/
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Offline Memere

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #334 on: December 20, 2023, 03:08:11 PM »
I called and was told that I qualified for the free line September-October, but it’s expired for me -I’m not eligible for this promo for a free line, regarding the phone trade in, not eligible :(
“Sometimes it pays to pay”

- memere613 11/10/20

Offline whacked1

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #335 on: December 20, 2023, 03:19:55 PM »
Nothing earthshattering, but T-mobile has more targeted offers for devices, they’re different and it’s a bit confusing:
1. $700 off Pixel 8 or 8 Pro
- Trade in a qualifying device (there’s a list, iPhone 7 or newer, similar for other brands), broken devices are accepted.
- Have a qualifying plan
- Be targeted
- Max 4 upgrades per account

2. $800 off any Apple, Samsung or Google phone with qualifying trade in
- Trade in any device, must be working and not carrier or manufacturer locked (e.g. iCloud or Google)
- Have a qualifying plan
- Be targeted
- Max 1 upgrade per account

I’m qualified for both, not sure how limited targeting is. The details can be found here;
https://tmo.report/2023/12/get-up-to-800-off-a-new-phone-with-these-two-targeted-trade-offers-at-t-mobile/
how did you find out you were targeted

Offline AsherO

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #336 on: December 20, 2023, 03:28:12 PM »
how did you find out you were targeted

t-Mobile iMessage chat:


I first called to confirm, but I chatted to get it in writing.
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Offline whacked1

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #337 on: December 20, 2023, 04:47:06 PM »
t-Mobile iMessage chat:


I first called to confirm, but I chatted to get it in writing.
I'm not qualified  >:(

Offline Memere

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #338 on: February 06, 2024, 12:55:05 PM »
I'm not qualified  >:(
Even worse, when I reached out I was told that I had an offer for my account but it expired a few weeks prior - wth, why even tell me? They couldn’t tell me when I was eligible?!
“Sometimes it pays to pay”

- memere613 11/10/20

Offline myi

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Re: T-Mobile free Phone line back again with new or existing accounts
« Reply #339 on: May 22, 2024, 04:30:15 PM »
So with all the free lines, they're now upping their prices in the existing lines. Too bad I switched over to the 1st responder plan.



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