Author Topic: Car Rental Damage Claim  (Read 357 times)

Online Yehuda57

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Car Rental Damage Claim
« on: December 16, 2020, 10:29:07 PM »
I rented a car from Enterprise, with chase Sapphire as the insurance (I don't have car insurance). Someone knocked the front bumper clean off while it was parked.

What should be next steps be?

Call enterprise? Get a police report? Should I leave the bumper as is for the cops to see?

Do I need to bother trying to get security camera footage?

Tia.
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Offline Randomex

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Re: Car Rental Damage Claim
« Reply #1 on: December 16, 2020, 10:42:41 PM »
Sounds like a non-JS topic.
> > >

Online PlatinumGuy

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Re: Car Rental Damage Claim
« Reply #2 on: December 16, 2020, 11:03:37 PM »
I rented a car from Enterprise, with chase Sapphire as the insurance (I don't have car insurance). Someone knocked the front bumper clean off while it was parked.

What should be next steps be?

Call enterprise? Get a police report? Should I leave the bumper as is for the cops to see?

Do I need to bother trying to get security camera footage?

Tia.
For Chase you have to file a claim here https://www.eclaimsline.com/new-claim/

I'm not quite sure if you'll need a police report, but the details on it shouldn't be significant

I doubt anybody will care about security camera footage. The police won't because there is likely no criminal activity, Enterprise will bill you and Chase will pay regardless of blame.
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Offline EliJelly

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Re: Car Rental Damage Claim
« Reply #3 on: December 16, 2020, 11:03:40 PM »
I rented a car from Enterprise, with chase Sapphire as the insurance (I don't have car insurance). Someone knocked the front bumper clean off while it was parked.

What should be next steps be?

Call enterprise? Get a police report? Should I leave the bumper as is for the cops to see?

Do I need to bother trying to get security camera footage?

Tia.
Call Enterprise. Don't mention anything about cameras if you don't want to bother.

Offline KSMH

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Re: Car Rental Damage Claim
« Reply #4 on: December 16, 2020, 11:33:05 PM »
For Chase you have to file a claim here https://www.eclaimsline.com/new-claim/

I'm not quite sure if you'll need a police report, but the details on it shouldn't be significant

I doubt anybody will care about security camera footage. The police won't because there is likely no criminal activity, Enterprise will bill you and Chase will pay regardless of blame.
Chase will want a police report along with the car rental contract along with a repair estimate.
Always praying for delayed baggage.

Online LoLo

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Re: Car Rental Damage Claim
« Reply #5 on: December 16, 2020, 11:34:39 PM »
Officially they want a police report, but ime they paid without one.

Offline Danlover111

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Re: Car Rental Damage Claim
« Reply #6 on: December 17, 2020, 12:51:51 AM »
Officially they want a police report, but ime they paid without one.
+1

Online Yehuda57

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Re: Car Rental Damage Claim
« Reply #7 on: December 17, 2020, 08:12:25 AM »
Thanks all. And thanks to the mod who moved the post, though let it be known: I did not start a new thread!
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