Author Topic: AA Citi World Mastercard Application Problem  (Read 2070 times)

Offline Daniel

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AA Citi World Mastercard Application Problem
« on: November 01, 2009, 01:29:13 PM »
I applied for the AA Citi World Mastercard and got this email from them:
As my credit score is pretty high I've always been instantly approved by AMEX and Chase in the past- this is my first experience with Citi.


 Thank you for applying for the Citi(R) Platinum
 Select(R) / AAdvantage(R) World MasterCard(R) account.
 Please note the following:

 We have attempted to contact you to verify information
 on your application.  We were unable to verify your
 residential address, telephone number, and/or
 employment/income.  In an effort to ensure the security of your
 personal information and identity, we must request
 the following information to continue processing your
 application.  Please send us all three of the following:

 o   Your most recent home telephone bill. We need the
 original bill (not a copy) showing the telephone number and
 the name and address for that number.

 o   A copy of ONE of the following, which clearly shows your
 name and home address:

 o   A bank statement
 o   A credit card statement
 o   A utility bill other than your telephone bill

 o   A copy of your most recent pay statement clearly
 showing your name and the date.  If you are retired or
 self-employed, you may send one of the following instead:

 o   A letter from your broker, CPA or personal
 banker confirming the income stated on your application, or
 o   A copy of your federal tax return for the most
 recently completed tax year.  The tax return must include
 your signature and all supporting schedules.


I don't know if I can prove the amount of annual income I stated. If I just send in the other things will it work or will they deny? Is there a way to avoid this in the future?


Offline Smirk

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Re: AA Citi World Mastercard Application Problem
« Reply #1 on: November 01, 2009, 03:19:45 PM »
I just applied friday and got the same message, but it says all 3 things but there are more than 3, I'm going to call them tomorrow and figure it out

Offline Daniel

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Re: AA Citi World Mastercard Application Problem
« Reply #2 on: November 01, 2009, 03:53:05 PM »
You need one item from each of the three categories.
Phone, Address, and Income

Offline moish

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Re: AA Citi World Mastercard Application Problem
« Reply #3 on: November 01, 2009, 04:28:53 PM »
are people getting this who already have a citi card?

Offline Smirk

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Re: AA Citi World Mastercard Application Problem
« Reply #4 on: November 01, 2009, 04:38:38 PM »
There were to bonus miles 25k, 30k make sure you do the 30k one

Offline Daniel

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Re: AA Citi World Mastercard Application Problem
« Reply #5 on: November 02, 2009, 04:32:49 PM »
I just called Citi and it was just a problem with my address- it didn't have a dash in the address- fixed up and instantly approved!!