i sent an email to cancel, and this is the reply i got:
Thank you for contacting Allstate Identity Protection!
Please contact us at 855-821-2331 if your email is regarding:
Alerts
Technical Support
Account Changes
Enrollments/Cancellations
For your security, we cannot provide any personal account information through email.
If your email is not related to any of the above, please allow our Customer Care team 24-48 hours to respond to your request.
Please note: due to the pandemic this may take longer than the stated time. Not to worry, we will make sure all of your needs are addressed. Thank you.
This is an automated response. Please do not reply to this email. Thank you.**