"Hyatt is Spreading the Coronavirus," Hotel Guest Asserts after Policy Reversal
The Hyatt hotel chain has come under fire for its alleged role in spreading a pandemic, DansDeals Magazine has learned. The accusation came after a Mexico-based hotel refused to supply a free Covid test to a guest, in direct contradiction to the chain's stated policy.
"[The] reservation manager claims the free test is only for paid stays," a guest at the Andaz Mayakoba, a Hotel that is part of the Hyatt Brand of hotels, claimed on a prominent online forum. The guest, who was identified only by a username of 'mdv', added that the hotel sent a PDF that supposedly backed up their refusal to supply a test, but the guest pointed out that the hotel website made no distinction between paid or reward stays.
The assertion was first posted on Dans Deals Forums, a prestigious travel and points forum that compliments DansDeals.com, a deals site that has earned the top spot in a USA Today survey. The site's administrator, Cleveland-based points heavyweight Daniel Eleff, immediately offered to use his connections to clear up the confusion.
"I'll reach out to my Hyatt contact and see what they say," Eleff posted on the forum.
The situation was later resolved after the hotel conceded and agreed to supply a test. Poster mdv reported the change of policy about two-and-a-half hours after his initial post noting the refusal.
It has been reported that Hyatt secretly threated adverse actions against Eleff if he would publicize the story, with their main ammunition being their ability to portray Eleff as a super-spreader, given his side job of singing at predominantly Jewish weddings. Eleff, however, has been documented as having eleffated antibody levels, thus effectively mitigating the risk of virus spread. DansDeals Magazine has not been able to independently confirm claims of any threats, however.