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Google Voice may save a number as a home number, and in that mode it will not allow you to forward messages. In order to change that there's an option in legacy site.
HT: nescafe


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  Tried asking on the forum and still got no response? Try asking on the Google voice forum from Google.
https://productforums.google.com/forum/m/#!forum/hangouts
« Last edited by myi on June 20, 2018, 09:53:19 PM »

Author Topic: google voice help  (Read 57472 times)

Offline myi

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Re: google voice help
« Reply #495 on: January 09, 2019, 01:17:40 PM »
Ever since I got a Google Fi, my Hangouts Dialer (on a separate phone) no longer works. Connection?
Not familiar with Google fi, though I did sign up for the $200 free credits, never activated the plan.

 When you guys refer to hangouts dialer is that the only app you have or all three apps? (GV, Hangouts,hangouts dialer.)

 One should have nothing to do with each other.
The hangouts is an app not a service. So shouldn't be causing another not to work. Must be some settings not set correctly.
If you can give me some more details about what's not working and which apps you currently have downloaded in regards to the Gv/google hangouts.
 Only thing is they're both google. And assuming connected to the same google account.
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Offline shulem92

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Re: google voice help
« Reply #496 on: January 09, 2019, 02:10:50 PM »
Ever since I got a Google Fi, my Hangouts Dialer (on a separate phone) no longer works. Connection?
did you port in your GV #? cuz if u did, u lost ur gv # as it is now FI, so, yes, very much connected

Offline myi

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Re: google voice help
« Reply #497 on: January 09, 2019, 02:13:15 PM »
did you port in your GV #? cuz if u did, u lost ur gv # as it is now FI, so, yes, very much connected
He did say a separate phone, I would assume he didn't touch that number.
 But hearing his problem sounds like he did that.
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Offline incendia

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Re: google voice help
« Reply #498 on: January 09, 2019, 04:22:46 PM »
He did say a separate phone, I would assume he didn't touch that number.
 But hearing his problem sounds like he did that.

Different phone means different handset



Ever since I got a Google Fi, my Hangouts Dialer (on a separate phone) no longer works. Connection?

Yes. You can not have GV and FI on the same Google Account, its one or the other, If you ported on a regular cellphone number you may have lost your GV number, but you should act fast you might be able to get it back in another account

Offline myi

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Re: google voice help
« Reply #499 on: January 09, 2019, 04:24:04 PM »
Different phone means different handset



Yes. You can not have GV and FI on the same Google Account, its one or the other, If you ported on a regular cellphone number you may have lost your GV number, but you should act fast you might be able to get it back in another account
Just let him choose a new number. Or use outbound caller ID if he wants to use that number on hangouts dialer.
Don't try to be someone else , be who you are because everyone else is taken.

Offline moish

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Re: google voice help
« Reply #500 on: January 09, 2019, 05:59:52 PM »
I did port. So what happens with my Hangouts balance that I had? And this means that I can no longer use Hangouts dialer on my regular cellphone?

Offline myi

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Re: google voice help
« Reply #501 on: January 09, 2019, 06:39:42 PM »
I did port. So what happens with my Hangouts balance that I had? And this means that I can no longer use Hangouts dialer on my regular cellphone?
Get a new gv phone number on that account and you should be fine. Or work on porting back your old number.
Don't try to be someone else , be who you are because everyone else is taken.

Offline moish

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Re: google voice help
« Reply #502 on: January 09, 2019, 06:48:28 PM »
Get a new gv phone number on that account and you should be fine. Or work on porting back your old number.
Its all the same account. Is there a way to switch my Fi to a different account ad then get a new number?

Offline myi

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Re: google voice help
« Reply #503 on: January 09, 2019, 06:53:51 PM »
Its all the same account. Is there a way to switch my Fi to a different account ad then get a new number?
Or call Google and ask them to transfer credit on hangouts to a 2nd account you own.
    +1 855-836-3987 -Google CS.
 Or email them.
Forgot that google fi is running off GV.
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Offline Luvisrael

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Re: google voice help
« Reply #504 on: February 27, 2019, 07:42:36 AM »
What’s this bug button showing up?

Offline Definitions

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Re: google voice help
« Reply #505 on: February 27, 2019, 09:04:11 AM »
What’s this bug button showing up?
Interesting it must be new never saw it before.
It's most probably for support to help debug stuff.
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Offline Alexsei

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Re: google voice help
« Reply #506 on: February 27, 2019, 09:37:34 AM »
What’s this bug button showing up?
same here
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Offline myi

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Re: google voice help
« Reply #507 on: February 27, 2019, 12:07:49 PM »
There's supposedly an update which will finally fix the Outbound caller ID, took them a while to fix that problem.


This should be resolved with the latest update to Hangouts.

On your Android phone or tablet, open the Hangouts app .
Tap Menu Settings.
Select your Google Account.
Tap Discoverability Settings.
Follow the prompts to add your number.
Don't try to be someone else , be who you are because everyone else is taken.

Offline AnonymousUser

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Re: google voice help
« Reply #508 on: March 04, 2019, 09:02:27 AM »
There's supposedly an update which will finally fix the Outbound caller ID, took them a while to fix that problem.


This should be resolved with the latest update to Hangouts.

On your Android phone or tablet, open the Hangouts app .
Tap Menu Settings.
Select your Google Account.
Tap Discoverability Settings.
Follow the prompts to add your number.
What was the issue?

Offline myi

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Re: google voice help
« Reply #509 on: March 04, 2019, 10:48:43 AM »
What was the issue?
There was an option for outbound Caller ID, which allowed you to register a number and use it to make calls while using your google voice phone.
 Meaning if I have an american T-Mobile number 1718-123-4567 now when I go across sea's I want to continue using that number so people can know who's calling and not have to call from my GV number.
 There was an option to verify that 718-123-4567 number and have that as the outbound caller ID when making a call and I would receive phone calls as well with this number as I would set up either across sea to forward every call to my GV # and would effectively have my tmobile phone number without paying to port in/out or any shtick.

 For those who set this up before it went bad with the update, like myself I had this working every here and there, but another fix was to sideload an APK file of an older version and be able to pull back the features which were removed with the update!
Don't try to be someone else , be who you are because everyone else is taken.