I have Optimum and the price keeps going up for lousy service.
Anyone aware of special promo codes or promotions to switch?
I had fios for
years and the price kept going up and up no matter what I did or who I spoke to, even threating to leave got me nowhere. I was so fed up I actually did leave and only then did they roll out the red carpet for me and begged me to come back but on principal I refused. I told them very clearly that I called many times asking for a better rate and if not I would leave, why did you wait until I actually left?!
I went to optimum and never looked back. When the optimum promo ends I call up and say, what can you give me now that the most recent promo ended and so far they've delivered each time. Goodbye and good riddance to fios.
Look in the fios thread for more negative stories like mine and similarly look in the optimum thread for positive stories.