Another problem not mentioned is the extra cleaning they claim to be doing and staff shortages to do them. I had to wait 20 minutes for a car last week and there were many cars in the return area they just didn't have nearly enough staff to clean them properly in a timely fashion.
WSJ article indicated passengers are arriving and finding their reserved car is not available. That would be pretty frustrating to fly across the country, and have no car to get around.
I spoke with an executive from National who said that before the pandemic, they had 2.2 Million cars and currently have somewhere in the 900,000 range.
If there's all of a sudden another 1.3 million cars in the market for National alone then why is the used car market still so high?
Can you provide more details as to the nature of this, what's their plan? are they playing it safe for the long run ?