I have already completed my Avis rental at MCO Orlando airport . I had 6 days rental but during my 4rth day the car wouldn’t start at all and couldn’t even open the door . Had to use manual key form the key fob to get in and it had red car logo flashing in the odometer. Avis road side assistance were too busy so I had to get in an Uber to go to theme parks . In the evening after countless calls and 3 hours wait they sent tow truck to pick up the car from my hotel. They couldn’t arrange replacement car from the airport as they were too busy to pick up their calls. I took Uber to airport and waited 2 hours to get a replacement car at 2am. So far Avis hasn’t charged me any extras for tow service or any other extra charges but who knows . I will fight if they tried to charge me extra but will my chase SP card help me if I am billed for tow and other extra charges by Avis in the coming days? Thanks
I wouldn't pay a Penny for that rental. I would be running after them for compensation, or at least cut the bill in half.
And for tow and all, Like Dan said. No reason you should be charged.
Doubt you'd need to come onto your cc. A call to avis would do the trick should a charge appear.