Author Topic: Chase account issue  (Read 1590 times)

Offline 1avigrun

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Chase account issue
« on: June 02, 2021, 04:16:50 PM »
Hey my wife has 2 cards with chase and I never made her an online account and when I tried it kept saying error I called and they just threw me around and it sounds like I have an online account even tough I never made one and forgot password also shows up as error? Any ideas ?

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Re: Chase account issue
« Reply #1 on: June 02, 2021, 04:28:22 PM »
Try forgot password with different emails you think you might have used.
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Offline 1avigrun

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Re: Chase account issue
« Reply #2 on: June 02, 2021, 04:30:51 PM »
Try forgot password with different emails you think you might have used.
I get email notices and offers on the right email

Online ckmk47

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Re: Chase account issue
« Reply #3 on: June 02, 2021, 06:25:29 PM »
"forgot password" should work.
It doesn't?
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Offline 1avigrun

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Re: Chase account issue
« Reply #4 on: June 02, 2021, 06:37:42 PM »
"forgot password" should work.
It doesn't?
Nope it just says error and this is going on for months since her first card

Offline zevi

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Re: Chase account issue
« Reply #5 on: June 02, 2021, 06:51:11 PM »
Hey my wife has 2 cards with chase and I never made her an online account and when I tried it kept saying error I called and they just threw me around and it sounds like I have an online account even tough I never made one and forgot password also shows up as error? Any ideas ?
I had similar with Citi CC randomly my login just said error, forgot password didn’t work either….

Try setting up a new account with a different email address, it worked for me.

Offline 1avigrun

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Re: Chase account issue
« Reply #6 on: June 02, 2021, 07:49:52 PM »
I had similar with Citi CC randomly my login just said error, forgot password didn’t work either….

Try setting up a new account with a different email address, it worked for me.
no option chase just asks for account number and social and I tried and it says cant connect to chase

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Re: Chase account issue
« Reply #7 on: June 02, 2021, 09:50:16 PM »
Call again.

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Offline 1avigrun

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Re: Chase account issue
« Reply #8 on: June 02, 2021, 09:53:09 PM »
Call again.
Lol I called so many times it always ends up a specialist will call and they don’t end up calling

Online etech0

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Re: Chase account issue
« Reply #9 on: June 02, 2021, 09:56:08 PM »
Maybe try talking to someone in a branch?
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Offline 1avigrun

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Re: Chase account issue
« Reply #10 on: June 02, 2021, 10:10:45 PM »
Maybe try talking to someone in a branch?
I was thinking that but can they help with online technical problems

Online etech0

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Re: Chase account issue
« Reply #11 on: June 02, 2021, 10:21:36 PM »
I was thinking that but can they help with online technical problems
One way to find out...! I'm pretty sure I set up my online account in a branch when I opened my first checking account.
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