This conversation rubs me the wrong way. My feelings on this are quite clear in this and other threads. There should be more of a general awareness by frum travelers in general. Stories like this are individuals. Individuals are often jerks. Why was it necessary to say which community they came from? Why the need to discuss the midos (or lack thereof) of "these people"? This kind of abuse - having the shliach make minyanim in *their* hotel, etc, is indicative of uber-wealthy people who are used to getting whatever they want often without realizing how extreme their requests are, and not all that instructive for the broader frum community.