Percents Beta Closure
Hi,
On behalf of the entire Percents team, thank you for participating in our beta and sharing your feedback; it has been truly invaluable having you test our product. We are ending our closed beta, and your Physical and Virtual Percents Cards will be deactivated Wednesday, February 22, 2023, at 5:00pm EST.
After reflecting on the learnings from our beta, we have decided to refocus the company's efforts in a new direction using the digital wallet technology we've built. Our team will be heads down the next several months building, and you'll be the first to know when we're ready to introduce you to the next version of our product.
Please review the following details about the closure of your account:
• Your Physical and Virtual Percents Cards will be deactivated Wednesday, February 22, 2023, at 5:00pm EST.
• Your access to the Percents application will remain available for the next 30 days only (through Saturday, March 18, 2023).
• You are free to export your transaction history in the % tab in-app for the next 30 days.
• Any refunds or outstanding disputes associated with your Percents Cards will be processed as normal. Our team will be in touch with any relevant updates to these cases.
• If applicable, our team will be in touch regarding any balances in your Percents Wallet.
With this email, support from our Member Services team will be constrained to only responding to new and ongoing refunds and disputes, as well as outstanding balances. We are unable to answer further questions about closing our beta.
We are grateful for your participation and inspired to continue serving you in the future.
Warmest regards,
The Percents team