Topic Wiki

Points hotels in Israel

Marriott:
Ritz Herzliya
Publica Isrotel Herzliya
Renaissance Tel Aviv
Sheraton Tel Aviv
The Jaffa Tel Aviv
Elma Arts Zichron Yaakov

IHG
Crowne Plaza Jerusalem
Crowne Plaza Dead Sea
Crowne Plaza Eilat
Intercontinental Tel Aviv
Crowne Plaza Tel Aviv/ Beach
Crowne Plaza Tel Aviv/ Center
Hotel Indigo Tel Aviv
Crowne Plaza Haifa

Wyndham
Tryp Jerusalem
Ramada Jerusalem
Ramada Hadera
Ramada Netanya

Hilton
Waldorf Astoria Jerusalem
Hilton Tel Aviv

Hyatt
Norman Tel Aviv
Dan Jerusalem
The American Colony Hotel Jerusalem

Better than Rabbanut Hechsher Hotels:
Most, or all, are not bookable with points

Yerusholaim
Yirmiyahu 33 - Eida
https://y33.co.il/
Haneveim Butique - Eida
https://www.haneviimboutique.co.il/t-he
Litov Hotels (Haneveim & Jewish Quarter) - Rubin (has changed back and forth from Eida)
https://litovhotel.co.il/
Prima Palace (Badatz Agudas Yisrael per their website) https://www.prima-hotels-israel.com/prima-palace-jerusalem-hotel-services
Bnei Brak
Aristocrat Hotel - Rav Landua
https://www.aristocrathotel.co.il/
Malon Bnei Brak - basic - Rav Landua
03-579-2222
Malon Vagshal- Basic - Eida/Sheiris??
03-5799959

Netanya
Ga'alei Sanz
09-862-1777

Tsfas/Meron

Tveria
Zipori BaKineret - Eida
https://www.zipory.co.il/ziporyseaofgalilee
Kinar?

Kinorot - Eida
https://kinorothotel.co.il/

Galil
Haifa Area - Nir Etzion??

Rest of Country
Arad - Margoa Hotel?? basic hotel
Kibutz Chofetz Chaim - Zipori Bakfar - Eida
https://www.zipory.co.il/ziporyvillage
« Last edited by Ploni3 on June 04, 2023, 08:59:23 AM »

Author Topic: Israel Hotels Master Thread  (Read 540806 times)

Offline tavster

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Re: Israel Hotels Master Thread
« Reply #1700 on: July 13, 2021, 11:39:23 AM »
where and how would be the most forceful way to file a complaint against the Setai. 

The pool had missing tiles which caused the children to bleed on the bottom their feet; also cigarette butts all over, fridge  did not work, lights did not work in the pool etc..

we have pictures of all this.

I booked through chase portal using UR points with the Chase preferred rate etc....
To date I never met anyone who had a positive review about this hotel.

Anecdotally - I know someone who slipped in their spa and got injured pretty badly at his head. They rushed him to the hospital, paid for the bill and comped the stay

I realize I'm not answering your question

Offline mochjas

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Re: Israel Hotels Master Thread
« Reply #1701 on: July 13, 2021, 11:39:55 AM »
I had a positive stay there

Offline davidd75

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Re: Israel Hotels Master Thread
« Reply #1702 on: July 13, 2021, 11:45:52 AM »
I'm wondering if I should file the complaint through Chase travel?  submit something online in Israel if anyone has an appropriate link?

Th hotel itself did not seem to care much just said hope he feels well when they checked out ??? 

Oh do I miss USA customer service


Offline yitzyul

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Re: Israel Hotels Master Thread
« Reply #1703 on: July 13, 2021, 04:42:43 PM »
I'm wondering if I should file the complaint through Chase travel?  submit something online in Israel if anyone has an appropriate link?

Th hotel itself did not seem to care much just said hope he feels well when they checked out ??? 

Oh do I miss USA customer service
My experience in disputing any hotel issues with Chase is a waste of time. Chase almost always sides with the hotel regardless of issue.

Offline davidd75

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Re: Israel Hotels Master Thread
« Reply #1704 on: July 13, 2021, 04:59:09 PM »
My experience in disputing any hotel issues with Chase is a waste of time. Chase almost always sides with the hotel regardless of issue.

so what's my best recourse?
we have pictures of bloody toes due to untiled flooring  in the pool, fridge did not work, lights in the pool were not working etc...  Room cost a fortune and tagged me for $450 more dollars for extra minors staying in the room!!! etc...
They can really get away with this? Does not sound right?

In the US they would immediately comp the whole stay probably

Offline tavster

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Re: Israel Hotels Master Thread
« Reply #1705 on: July 13, 2021, 11:53:58 PM »
The most I ever received in Israel is 20% off.
I used to complain after the stay, and they would send me a voucher for a next stay, as if i would return. Then once I wrote to the GM during the stay and he proactively applied 20% to the stay  :-X Now I don't bother complaining anymore

I don't know about Chase.

Personally I would email the pictures to the GM / hotel and tell them about your experience, which you will shortly share on social media. I don't think it will make a difference to them but worth a shot imho

Offline davidd75

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Re: Israel Hotels Master Thread
« Reply #1706 on: July 14, 2021, 09:11:18 AM »
The most I ever received in Israel is 20% off.
I used to complain after the stay, and they would send me a voucher for a next stay, as if i would return. Then once I wrote to the GM during the stay and he proactively applied 20% to the stay  :-X Now I don't bother complaining anymore

I don't know about Chase.

Personally I would email the pictures to the GM / hotel and tell them about your experience, which you will shortly share on social media. I don't think it will make a difference to them but worth a shot imho

wow no third party in Israel to complain to against Setai?

do you have any emails of upper management of that hotel?

Offline Drago

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Re: Israel Hotels Master Thread
« Reply #1707 on: July 14, 2021, 04:19:12 PM »
Personally I would email the pictures to the GM / hotel and tell them about your experience, which you will shortly share on social media. I don't think it will make a difference to them but worth a shot imho

Israel has very strict libel laws, so OP might want to double check if this is a good approach

Offline MGrossman

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Re: Israel Hotels Master Thread
« Reply #1708 on: July 14, 2021, 08:03:53 PM »
Does anyone know of any hotels or homes for rent up north in the Golan Iíve been checking Airbnb and other websites and canít seem to find anything for a suitable price.

Offline davidd75

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Re: Israel Hotels Master Thread
« Reply #1709 on: July 15, 2021, 10:22:39 AM »
Israel has very strict libel laws, so OP might want to double check if this is a good approach

so what option is there?  the hotel offered some really sub standard service such as missing tiles that cut the children's feet, fridge not working, cigarette buts all over, no light in the pool etc... I dont think these are so minor to just ignore?

Offline shiframeir

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Re: Israel Hotels Master Thread
« Reply #1710 on: July 16, 2021, 02:27:18 AM »
so what option is there?  the hotel offered some really sub standard service such as missing tiles that cut the children's feet, fridge not working, cigarette buts all over, no light in the pool etc... I dont think these are so minor to just ignore?
why not send an email to the hotel and general chain and if not getting anywhere try chase? dont see any other option.

Offline shiframeir

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Re: Israel Hotels Master Thread
« Reply #1711 on: July 16, 2021, 02:28:11 AM »
Anyone know the status of the new hotel going up next to the Leonardo Plaza Jlem (and if it is noisy by the plaza bc of it)? google maps hasnt updated in israel in a long time...

Offline davidd75

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Re: Israel Hotels Master Thread
« Reply #1712 on: July 16, 2021, 09:11:31 AM »
why not send an email to the hotel and general chain and if not getting anywhere try chase? dont see any other option.

I sent emails to the hotel they are being ignored like a lot of other things in Israel

Offline shiframeir

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Re: Israel Hotels Master Thread
« Reply #1713 on: July 16, 2021, 11:39:14 AM »
I sent emails to the hotel they are being ignored like a lot of other things in Israel
maybe try Jordache noting you got ignored and dont want to have to make a big deal on this? https://jordacheenterprises.com/#aboutus

Offline davidd75

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Re: Israel Hotels Master Thread
« Reply #1714 on: July 19, 2021, 01:43:28 PM »
maybe try Jordache noting you got ignored and dont want to have to make a big deal on this? https://jordacheenterprises.com/#aboutus

thanks tried that as well  but still no response from anybody as of today! Not from the hotel, jordache or chase  :(

should I email chase upper level management any recommended emails address to send to for this type of dispute?

Offline tavster

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Offline shiframeir

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Re: Israel Hotels Master Thread
« Reply #1716 on: August 04, 2021, 09:02:56 AM »
Anyone have recent experience at the King Solomon Hotel (esp the food on shabbos?)

Offline grodnoking

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Re: Israel Hotels Master Thread
« Reply #1717 on: August 04, 2021, 10:09:58 AM »
Anyone have recent experience at the King Solomon Hotel (esp the food on shabbos?)
Jerusalem?
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Re: Israel Hotels Master Thread
« Reply #1718 on: August 04, 2021, 02:29:08 PM »
Jerusalem?
yes King solomon jerusalem (sorry). seems like they renovated a bit, not sure if they renovated all rooms. but key is whether shabbos meals are near plaza level or at least above kings level.

Offline grodnoking

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Re: Israel Hotels Master Thread
« Reply #1719 on: August 04, 2021, 02:35:20 PM »
yes King solomon jerusalem (sorry). seems like they renovated a bit, not sure if they renovated all rooms. but key is whether shabbos meals are near plaza level or at least above kings level.

(I'm Nogaiah bedaver but)
Meals are one flight down from lobby. It may be possible to walk out of hotel and around to come in to the dining room at ground level at the back of the hotel (there are doors there, just never seen them open).
The rooms the renovated from lower floors up I believe. Not sure what they are up to now haven't been there in awhile. Food is delicious but not your classic askenazic fare, more safaridi.
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