Author Topic: Insane SimplyMiles AA Promo  (Read 14061 times)

Offline Abey

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Re: Insane SimplyMiles AA Promo
« Reply #140 on: January 09, 2022, 10:14:03 AM »
Dec 13 Evening. Emails sent to Simplymiles…
Still no reply AA won’t deal with it said to contact “Simplymiles “ who are not responding… anyone know any other way to contact?

Offline Mendel72

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Re: Insane SimplyMiles AA Promo
« Reply #141 on: January 09, 2022, 02:21:56 PM »
Simplymiles not responding to me either.

Offline Abey

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Re: Insane SimplyMiles AA Promo
« Reply #142 on: January 10, 2022, 11:33:19 AM »
Still no reply AA won’t deal with it said to contact “Simplymiles “ who are not responding… anyone know any other way to contact?
Finally “ This is in reference to your email on our helpdesk regarding SimplyMiles Rewards program.
 
Please contact AA at 800-882-8880 and we would be happy to assist you.
 
In case of any further assistance or clarification, please feel free to email us at customerservice@support.simplymiles.com.“

Offline Mendel72

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Re: Insane SimplyMiles AA Promo
« Reply #143 on: January 13, 2022, 12:40:53 AM »
Still no response for me.

Offline moe8555

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Re: Insane SimplyMiles AA Promo
« Reply #144 on: January 13, 2022, 04:37:21 AM »
So what do we do about Byte?  Even SimplyMiles CS isn't responding...  Dispute the charge?

Offline Abey

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Re: Insane SimplyMiles AA Promo
« Reply #145 on: January 16, 2022, 08:56:39 AM »
So what do we do about Byte?  Even SimplyMiles CS isn't responding...  Dispute the charge?
I just spoke to AA cs which promised to resolve within 7 days

Offline justmeha

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Re: Insane SimplyMiles AA Promo
« Reply #146 on: February 02, 2022, 08:19:12 PM »
So what do we do about Byte?  Even SimplyMiles CS isn't responding...  Dispute the charge?
I just spoke to AA cs which promised to resolve within 7 days

has anybody gotten or seen any DPs of someone who got SM to pay out on Byte?
even without 5X

Offline Agoldsc1

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Re: Insane SimplyMiles AA Promo
« Reply #147 on: February 03, 2022, 08:57:44 PM »
I know it’s pure speculation, but any thoughts on where this went wrong on the side of AA/SM/MC? Was the promo intended to be different but the wording was poor? Did they just forget about the 40x to the charity?

Offline yuds70

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Re: Insane SimplyMiles AA Promo
« Reply #148 on: February 03, 2022, 09:02:52 PM »
has anybody gotten or seen any DPs of someone who got SM to pay out on Byte?
even without 5X
I believe we are toast since it said $100+ before taxes...


I'm still waiting to hear if someone got it though, before I ask Byte to refund me (I hope they will)
Make stuff happen.

Offline moe8555

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Re: Insane SimplyMiles AA Promo
« Reply #149 on: February 06, 2022, 07:47:20 AM »
I'm still waiting on Byte, and my order was also $100 exact before taxes - so no excuses!
I've sent them an email/opened ticket, contacted via Twitter, filed a BBB complaint, and opened a case with SimplyMiles.

On Twitter, they promised to send it to the right team -- nothing yet.  No reply yet to BBB case.  SimplyMiles claimed to have escalated the issue.  And no reply to my emails/tickets.

I'll give it another week I suppose...

The SimplyMiles Byte promo for 4650 AA was renewed and now has a March expiration date - so they can't possibly claim it was a mistake or the like!

Offline moe8555

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Re: Insane SimplyMiles AA Promo
« Reply #150 on: February 07, 2022, 02:26:34 PM »
I received an official response from Byte regarding my BBB complaint:

"Thank you for bringing this to our attention. Byte is not currently offering any promotions with American Airlines. We are happy to work with any of our Byte customers and provide further information on our current promotions we are running for our aligner systems.

Please reach out to our support team, available 7 days a week, so that we can further assist you. You can reach us via email at Support@byteme.com, or you can call us at 877-298-3669."


@Dan This is truly enraging since the SimplyMiles site still shows a Byte offer, and it has even been extended to end in March instead of the original January expiration.  Can we try getting a class action going - surely quite a few of us have been burned?  This and the $100 Citi Merchant Offer reneg really are flat out fraud and false advertising, and AA/Rakuten/Cartera are all just as liable as Byte due to their complete silence and de facto refusal to help.

Offline Dan

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Re: Insane SimplyMiles AA Promo
« Reply #151 on: February 07, 2022, 02:46:54 PM »
I received an official response from Byte regarding my BBB complaint:

"Thank you for bringing this to our attention. Byte is not currently offering any promotions with American Airlines. We are happy to work with any of our Byte customers and provide further information on our current promotions we are running for our aligner systems.

Please reach out to our support team, available 7 days a week, so that we can further assist you. You can reach us via email at Support@byteme.com, or you can call us at 877-298-3669."


@Dan This is truly enraging since the SimplyMiles site still shows a Byte offer, and it has even been extended to end in March instead of the original January expiration.  Can we try getting a class action going - surely quite a few of us have been burned?  This and the $100 Citi Merchant Offer reneg really are flat out fraud and false advertising, and AA/Rakuten/Cartera are all just as liable as Byte due to their complete silence and de facto refusal to help.
DOT complaint?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline moe8555

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Re: Insane SimplyMiles AA Promo
« Reply #152 on: February 07, 2022, 02:53:22 PM »
DOT complaint?

Would that be the right channel though...?

Offline moe8555

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Re: Insane SimplyMiles AA Promo
« Reply #153 on: February 25, 2022, 02:42:09 AM »
I received an official response from Byte regarding my BBB complaint:

"Thank you for bringing this to our attention. Byte is not currently offering any promotions with American Airlines. We are happy to work with any of our Byte customers and provide further information on our current promotions we are running for our aligner systems.

Please reach out to our support team, available 7 days a week, so that we can further assist you. You can reach us via email at Support@byteme.com, or you can call us at 877-298-3669."


@Dan This is truly enraging since the SimplyMiles site still shows a Byte offer, and it has even been extended to end in March instead of the original January expiration.  Can we try getting a class action going - surely quite a few of us have been burned?  This and the $100 Citi Merchant Offer reneg really are flat out fraud and false advertising, and AA/Rakuten/Cartera are all just as liable as Byte due to their complete silence and de facto refusal to help.

Would any attorneys out there be interested in organizing legal action against Byte? I've had extensive contact with them, and the bottom line is that they will neither honor the promotion nor refund the money.  I think between this forum and other blogs, there are quite a few of us that have been defrauded.

Offline yuds70

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Re: Insane SimplyMiles AA Promo
« Reply #154 on: March 02, 2022, 01:05:55 AM »
Just received an email:


Thank you for using your SimplyMiles offer at Byte. Based on your qualifying purchase of $104.03 on 12/14/2021, we will credit 4,650 miles to your AAdvantage account.
Make stuff happen.

Offline HoKo

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Re: Insane SimplyMiles AA Promo
« Reply #155 on: March 02, 2022, 11:14:18 AM »
Just received an email:


Thank you for using your SimplyMiles offer at Byte. Based on your qualifying purchase of $104.03 on 12/14/2021, we will credit 4,650 miles to your AAdvantage account.

They must've gotten scared by moe's post above  ;)

Offline Davidthebest

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Re: Insane SimplyMiles AA Promo
« Reply #156 on: July 11, 2022, 11:22:47 AM »
For the last few days I can't seem to add any new offers . When I click add to card it just circles but not adding it . Anyone wana try if they have same issue?

Offline moe8555

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Re: Insane SimplyMiles AA Promo
« Reply #157 on: July 12, 2022, 03:25:04 AM »
They must've gotten scared by moe's post above  ;)

I never followed up, but in the end I did receive the miles and 5X bonus.  I actually did initiate a dispute, so perhaps that helped move things forward.  But wow, what a dumpster fire of a company based on my communications with a few employees.

Offline Davidthebest

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Re: Insane SimplyMiles AA Promo
« Reply #158 on: July 13, 2022, 01:10:39 PM »
For the last few days I can't seem to add any new offers . When I click add to card it just circles but not adding it . Anyone wana try if they have same issue?
Bump.  Is anybody able to add offers successfully?