Author Topic: Received cancelled order from Amazon seller...  (Read 7375 times)

Offline ChAiM'l

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Received cancelled order from Amazon seller...
« on: January 03, 2012, 05:29:21 AM »
I ordered an item from a seller and cancelled it a minute later after finding an alternative. I only had the option to "Request Cancellation", so I did that, and got a cancellation email a few days later (it was over the holidays). This morning, I received the item in the mail. I checked my Amazon account, and there's no record of the order. I want to know if they will make me return it.

Note: I ordered from Amazon.co.uk, but I'm assuming that the policies are pretty much the same...

Offline Chaikel

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Re: Received cancelled order from Amazon seller...
« Reply #1 on: January 03, 2012, 06:46:18 AM »
I ordered an item from a seller and cancelled it a minute later after finding an alternative. I only had the option to "Request Cancellation", so I did that, and got a cancellation email a few days later (it was over the holidays). This morning, I received the item in the mail. I checked my Amazon account, and there's no record of the order. I want to know if they will make me return it.

Note: I ordered from Amazon.co.uk, but I'm assuming that the policies are pretty much the same...
I doubt they will.

As far as halacha, even though T"A is mutar, if you can make a kiddush hashem, then it doesn't hurt to contact the seller. Odds are he wont make you ship it back either way.
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Offline Yossi.

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Re: Received cancelled order from Amazon seller...
« Reply #2 on: January 03, 2012, 11:11:48 AM »
I ordered an item from a seller and cancelled it a minute later after finding an alternative. I only had the option to "Request Cancellation", so I did that, and got a cancellation email a few days later (it was over the holidays). This morning, I received the item in the mail. I checked my Amazon account, and there's no record of the order. I want to know if they will make me return it.

Note: I ordered from Amazon.co.uk, but I'm assuming that the policies are pretty much the same...

I also ordered from a seller within amazon.com and "requested cancellation"... after a couple of days the seller cancelled my request for cancellation so I filed an A to Z claim with amazon and got my money back in full 24 hours later... oops i still got the item  :o

Offline elikay

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Re: Received cancelled order from Amazon seller...
« Reply #3 on: January 03, 2012, 11:17:16 AM »
Does the item have tracking?

Offline Yossi.

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Re: Received cancelled order from Amazon seller...
« Reply #4 on: January 03, 2012, 11:20:46 AM »
Does the item have tracking?

Yes, UPS. But I did not request a refund because i found a better price but because the item was not as described...

Offline elikay

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Re: Received cancelled order from Amazon seller...
« Reply #5 on: January 03, 2012, 11:21:58 AM »
I was asking OP

Offline ChAiM'l

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Re: Received cancelled order from Amazon seller...
« Reply #6 on: January 03, 2012, 11:22:28 AM »
Does the item have tracking?

I don't think it did. Does that make a difference?

Offline elikay

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Re: Received cancelled order from Amazon seller...
« Reply #7 on: January 03, 2012, 11:23:38 AM »
Then he'd have proof that he sent it.

Offline Yossi.

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Re: Received cancelled order from Amazon seller...
« Reply #8 on: January 03, 2012, 11:46:51 AM »
Then he'd have proof that he sent it.

Oh absolutely! It is marked as delivered. But when I received my money back from Amazon, I am not sure who Amazon is getting that money from (the seller or just as a one-time loss...)...

Offline elikay

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Re: Received cancelled order from Amazon seller...
« Reply #9 on: January 03, 2012, 11:53:05 AM »
I was still talking to OP

Offline HelpMe

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Re: Received cancelled order from Amazon seller...
« Reply #10 on: January 03, 2012, 11:53:56 AM »
"Elvis Has Left The Building"

Offline Yossi.

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Re: Received cancelled order from Amazon seller...
« Reply #11 on: January 03, 2012, 11:56:20 AM »
I was still talking to OP

lol that's what happens when u dont refresh the page  ;D