Author Topic: qantas award ticket never ticketed! flight is tomorow morning  (Read 859 times)

Offline Yoel

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qantas award ticket never ticketed! flight is tomorow morning
« on: January 05, 2022, 08:58:36 AM »
I booked an award ticket 3 weeks ago and got an email last night that the payment was not successful and i need to call within 24 hours.
Was on the phone all morning, they dont pick up, and the SMS doesnt work anymore. Any ideas?

Offline tov hashem

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Re: qantas award ticket never ticketed! flight is tomorow morning
« Reply #1 on: January 05, 2022, 09:15:06 AM »
Oh my!

Offline JACKBLUE

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Re: qantas award ticket never ticketed! flight is tomorow morning
« Reply #2 on: January 05, 2022, 10:16:07 AM »
Did you get a ticket number when you booked? Always make sure you have a ticket number to be confirmed, reservation number is not enough.
in your case if there's availability i would book another ticket and have it out with them when you get a rep on the line... Good luck.

Offline Yoel

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Re: qantas award ticket never ticketed! flight is tomorow morning
« Reply #3 on: January 05, 2022, 11:14:36 AM »
i did not get a ticket number, i forgot to confirm back when i booked.i actually booked another ticket, however it also did not receive a ticket number yet

Offline Yoel

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Re: qantas award ticket never ticketed! flight is tomorow morning
« Reply #4 on: January 05, 2022, 11:19:03 AM »
what happens if i dont fly and it never got ticketed, and i dont fly do i lose the points?

Offline yossig

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Re: qantas award ticket never ticketed! flight is tomorow morning
« Reply #5 on: January 05, 2022, 09:04:45 PM »
what happens if i dont fly and it never got ticketed, and i dont fly do i lose the points?
you won’t lose your points