Is It Ethical?

[ChaimMoskowitz]

Definitely push for more they put you through a mess

+1

[bigbadmoish]

I'm a little confused... Even w/o the mess what's the problem to ask for a discount? You aren't misguiding anyone in any way shape or form... If you want to pay less for something just ask.

[ChaimMoskowitz]

If you want to pay less for something just ask.

How does that work? If I buy a 200 GC from Staples I just tell them that is to much and they lower the price?

[Achas Veachas]

How does that work? If I buy a 200 GC from Staples I just tell them that is to much and they lower the price?

Doesn't hurt to ask...

[bigbadmoish]

How does that work? If I buy a 200 GC from Staples I just tell them that is to much and they lower the price?

you can try.... I doubt it'll work.

[ChaimMoskowitz]

you can try.... I doubt it'll work.

Now I am confused. You said just ask to pay less and now you are saying it won't work. Is this DDFB?

[bigbadmoish]

Now I am confused. You said just ask to pay less and now you are saying it won't work. Is this DDFB?

I doubt getting a lower price on VGC will work... I'm trying to inderstand the ethical dillema here. You can always ask for a discount regardless of what happened.

[Achas Veachas]

Now I am confused. You said just ask to pay less and now you are saying it won't work. Is this DDFB?

He's saying that asking for a discount is not an ethical question, it's a practical one of whether they will give you one or not. If you walk in and ask for 20% off on a VGC it probably won't while if you just got messed over while ordering an office chair there's a pretty good chance it will...

[ChaimMoskowitz]

He's saying that asking for a discount is not an ethical question, it's a practical one of whether they will give you one or not.

My point is we all know they are not going to give a discount at most places just for asking. You have to make up some problem you had. That is the ethics part.

[Achas Veachas]

My point is we all know they are not going to give a discount at most places just for asking. You have to make up some problem you had. That is the ethics part.

In this case he isn't making anything up (assuming everything he told US is true...)

[etech0]

My point is we all know they are not going to give a discount at most places just for asking. You have to make up some problem you had. That is the ethics part.

The original questioner wasn't making up a problem.

[ckmk47]

zale,
I would definitely ask for a discount.  At worst , they'll say no.
I worry about the original Sunday call and you giving confirmation of your cc info.  I would cancel that card** and change the pin on the account or something.  This may be incompetence, it may be some sort of fraud.


** not cancel- call the bank for a new #

[Achas Veachas]

zale,
I would definitely ask for a discount.  At worst , they'll say no.
I worry about the original Sunday call and you giving confirmation of your cc info.  I would cancel that card and change the pin on the account or something.  This may be incompetence, it may be some sort of fraud.

+1

[zale]

zale,
I would definitely ask for a discount.  At worst , they'll say no.
I worry about the original Sunday call and you giving confirmation of your cc info.  I would cancel that card** and change the pin on the account or something.  This may be incompetence, it may be some sort of fraud.


** not cancel- call the bank for a new #

According to a Google search, the call from number seems legit. I suspect that the rep I spoke with today is unaware that there is a department open on Sunday. Either way, I did not disclose any information to that department, I just said "yes I authorized this charge".

[zale]

I'm a little confused... Even w/o the mess what's the problem to ask for a discount? You aren't misguiding anyone in any way shape or form... If you want to pay less for something just ask.

Let me reveal a little secret to you: I'm not a Tzaddik. In fact, I am the farthest thing from a Tzaddik. This is a thread about ethics, and I am simply inquiring of my fellow DDF members as to the ethical nature of my case.

Here is the thing: Major corporations usually have a policy in place, where if they screw up (even in a very small way) and there is a complaint from the customer, they offer a discount to appease that customer. Usually, they don't expect the caller to call up ASKING for a discount. They expect the caller to call up upset, and they may choose to use this discount as a way to appease this customer. (i.e. "surprise!" we feel so bad that you are an unhappy customer, that we are going to give you a discount!).

Now a guy like me, armed with this information, can call up and complain KNOWING that I can potentially extract a discount from them. I'm calling with the INTENT of extracting a discount, knowing that I can use their screw-up as leverage.

Did they screw up? Yes. Am I unhappy about it? Yes. I always have the option of cancelling this item and walking away, but I am going to call up and sound really, really upset so that they should give me a discount.

[aygart]

Let me reveal a little secret to you: I'm not a Tzaddik. In fact, I am the farthest thing from a Tzaddik. This is a thread about ethics, and I am simply inquiring of my fellow DDF members as to the ethical nature of my case.

Here is the thing: Major corporations usually have a policy in place, where if they screw up (even in a very small way) and there is a complaint from the customer, they offer a discount to appease that customer. Usually, they don't expect the caller to call up ASKING for a discount. They expect the caller to call up upset, and they may choose to use this discount as a way to appease this customer. (i.e. "surprise!" we feel so bad that you are an unhappy customer, that we are going to give you a discount!).

Now a guy like me, armed with this information, can call up and complain KNOWING that I can potentially extract a discount from them. I'm calling with the INTENT of extracting a discount, knowing that I can use their screw-up as leverage.

Did they screw up? Yes. Am I unhappy about it? Yes. I always have the option of cancelling this item and walking away, but I am going to call up and sound really, really upset so that they should give me a discount.

I think that they know that most aren't just calling to vent their disappointment.

[bigbadmoish]

Let me reveal a little secret to you: I'm not a Tzaddik. In fact, I am the farthest thing from a Tzaddik. This is a thread about ethics, and I am simply inquiring of my fellow DDF members as to the ethical nature of my case.

Here is the thing: Major corporations usually have a policy in place, where if they screw up (even in a very small way) and there is a complaint from the customer, they offer a discount to appease that customer. Usually, they don't expect the caller to call up ASKING for a discount. They expect the caller to call up upset, and they may choose to use this discount as a way to appease this customer. (i.e. "surprise!" we feel so bad that you are an unhappy customer, that we are going to give you a discount!).

Now a guy like me, armed with this information, can call up and complain KNOWING that I can potentially extract a discount from them. I'm calling with the INTENT of extracting a discount, knowing that I can use their screw-up as leverage.

Did they screw up? Yes. Am I unhappy about it? Yes. I always have the option of cancelling this item and walking away, but I am going to call up and sound really, really upset so that they should give me a discount.

That's a great speach but I still don't understand why you would think this is unethical. 

[Achas Veachas]

I'm getting $20 off my cellphone bill this month thanks to Amex. Do the savings go to me or do I split it between all the lines on my plan?

[benjie1305]

I'm getting $20 off my cellphone bill this month thanks to Amex. Do the savings go to me or do I split it between all the lines on my plan?

Lol.

[bigbadmoish]

I'm getting $20 off my cellphone bill this month thanks to Amex. Do the savings go to me or do I split it between all the lines on my plan?

IMHO I wlould think that depends on the way you set it up. If you bill them every month based on their usage (even if its the same every month) then I would think you can keep it. If you all agree to split the bill every month bet X amount of people the the savings shld be split as well.