Author Topic: United Moved Seat Assignments  (Read 4426 times)

Offline Ysturmwind

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United Moved Seat Assignments
« on: January 15, 2022, 11:38:21 PM »
I booked a flight on United a couple of months ago from ORD to FLL for tomorrow morning. I booked our seats all together around rows 12-15, I don't exactly remember. We are family of 5 with 3 kids under the age of 6. I went to check in tonight and they moved us to the back of the plane and split all of us.

Has anyone dealt with this situation before?

Offline Dan

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Re: United Moved Seat Assignments
« Reply #1 on: January 15, 2022, 11:42:16 PM »
Plane type change?

Seats aren't guaranteed. Best you can do is ask for a free change to another flight into FLL/MIA/PBI or an upgrade to E+ or a refund.
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Offline Ysturmwind

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Re: United Moved Seat Assignments
« Reply #2 on: January 15, 2022, 11:54:32 PM »
Not a plane type change. The rep said she could not confirm why our seats were changed but they were and they cannot change us back.

Unfortunately, its a pretty full flight so we cannot get the upgrade or anything. I guess we have to deal with it at the gate.

Offline Dan

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Re: United Moved Seat Assignments
« Reply #3 on: January 15, 2022, 11:58:24 PM »
Not a plane type change. The rep said she could not confirm why our seats were changed but they were and they cannot change us back.

Unfortunately, its a pretty full flight so we cannot get the upgrade or anything. I guess we have to deal with it at the gate.
Ask to switch to MIA/PBI and for E+ for free.
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Offline Ysturmwind

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Re: United Moved Seat Assignments
« Reply #4 on: January 16, 2022, 12:02:31 AM »
We have a rental car at FLL. Thanks for the idea though.

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Re: United Moved Seat Assignments
« Reply #5 on: January 16, 2022, 12:03:19 AM »
We have a rental car at FLL. Thanks for the idea though.
And, checked the price to change?
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Offline Ysturmwind

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Re: United Moved Seat Assignments
« Reply #6 on: January 16, 2022, 12:06:34 AM »
Checking on that now. It actually may be cheaper to rebook it to MIA, so I am looking into it. Thanks!

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Re: United Moved Seat Assignments
« Reply #7 on: January 16, 2022, 12:11:17 AM »
Checking on that now. It actually may be cheaper to rebook it to MIA, so I am looking into it. Thanks!
Let us know what UA says. Ask for a manager if they say no. Make sure you stress having little kids, don't want to risk separate seating, etc.
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Offline Ysturmwind

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Re: United Moved Seat Assignments
« Reply #8 on: January 16, 2022, 12:25:54 AM »
We got the flight switched to a similarly timed flight to MIA and they upgraded us to E+!

I booked the car originally via Chase and had free cancellation up to 6 hours prior to pickup. Cancelled that and got a car for $100 less from Priceline.

Thanks for the help!

Offline Dan

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Re: United Moved Seat Assignments
« Reply #9 on: January 16, 2022, 12:34:04 AM »
We got the flight switched to a similarly timed flight to MIA and they upgraded us to E+!

I booked the car originally via Chase and had free cancellation up to 6 hours prior to pickup. Cancelled that and got a car for $100 less from Priceline.

Thanks for the help!
My pleasure :)
Safe travels!
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AsherO

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Re: United Moved Seat Assignments
« Reply #10 on: January 16, 2022, 10:43:46 AM »
We got the flight switched to a similarly timed flight to MIA and they upgraded us to E+!

I booked the car originally via Chase and had free cancellation up to 6 hours prior to pickup. Cancelled that and got a car for $100 less from Priceline.

Thanks for the help!
My pleasure :)
Safe travels!

Something about this thread makes me feel warm and fuzzy inside, thanks y’all
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Offline Dan

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Re: United Moved Seat Assignments
« Reply #11 on: January 16, 2022, 10:57:54 AM »
Something about this thread makes me feel warm and fuzzy inside, thanks y’all
TBH it's why I like DDF.

When I have interactions like this on DDFB, people are invariably lazier and snap back at me for being too pushy for trying to offer suggestions to resolve their problem. When I do get involved I often regret it, so I tend to avoid it and just let it do its thing.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AsherO

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Re: United Moved Seat Assignments
« Reply #12 on: January 16, 2022, 11:00:38 AM »
TBH it's why I like DDF.

When I have interactions like this on DDFB, people are invariably lazier and snap back at me for being too pushy for trying to offer suggestions to resolve their problem. When I do get involved I often regret it, so I tend to avoid it and just let it do its thing.

There’s a certain barrier of entry to DDF (the threshold is much lower on FB, both for finding the DD community and for joining/connecting), and the bottom of the barrel DDFB users ruin it for everyone.
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Offline Dan

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Re: United Moved Seat Assignments
« Reply #13 on: January 16, 2022, 11:05:54 AM »
TBH it's why I like DDF.

When I have interactions like this on DDFB, people are invariably lazier and snap back at me for being too pushy for trying to offer suggestions to resolve their problem. When I do get involved I often regret it, so I tend to avoid it and just let it do its thing.
For example I suggested not rebooking an Israel ticket after a flight cancellation in order to keep options open and got this lovely response:



Sometimes people just don't want to be taught how to fish.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline yelped

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Re: United Moved Seat Assignments
« Reply #14 on: January 16, 2022, 11:42:19 AM »
For example I suggested not rebooking an Israel ticket after a flight cancellation in order to keep options open and got this lovely response:



Sometimes people just don't want to be taught how to fish.
Wow. I don't know how you deal with people with such attitudes.

Offline AsherO

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Re: United Moved Seat Assignments
« Reply #15 on: January 16, 2022, 12:38:19 PM »
Wow. I don't know how you deal with people with such attitudes.

Have you seen DDMS comments/Dan inbox threads (and what he shows there is likely just the tip of an even nastier iceberg)? Dan has developed the skin of an elephant or he would have been obliterated by now.
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Online Euclid

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Re: United Moved Seat Assignments
« Reply #16 on: January 16, 2022, 12:51:06 PM »
Have you seen DDMS comments/Dan inbox threads (and what he shows there is likely just the tip of an even nastier iceberg)? Dan has developed the skin of an elephant or he would have been obliterated by now.
1000

Offline AsherO

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Re: United Moved Seat Assignments
« Reply #17 on: January 16, 2022, 12:53:49 PM »
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Offline Dan

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Re: United Moved Seat Assignments
« Reply #18 on: January 16, 2022, 01:39:17 PM »
Wow. I don't know how you deal with people with such attitudes.
TBH, I was bracing for this thread to turn into that. Very happy with the outcome :)
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Offline yelped

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Re: United Moved Seat Assignments
« Reply #19 on: January 16, 2022, 01:52:50 PM »
TBH, I was bracing for this thread to turn into that. Very happy with the outcome :)
Really? We don't really see that here. It's mostly on DDMS when people think the world revolves around Brooklyn.