Author Topic: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?  (Read 22302 times)

Offline bubbles

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #30 on: February 01, 2012, 08:48:28 PM »
I was gonna say "Google it" :P but then I tried and it's surprisingly difficult to find the T&C... anyone else have luck in finding it?

I found it awhile ago but am having trouble finding it now

Offline Drago

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #31 on: February 05, 2012, 01:20:44 AM »
Any reason to think that returning a laptop I bought through Groupon using my Sapphire Pref card would be a problem?

Offline shmooz

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #32 on: February 20, 2012, 05:10:37 PM »
I lost (doubt it was stolen but who knows) a hat i bought recently with Sap pref, any chance they would cover it? Cheap hat less than $100.

Offline Dan

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #33 on: February 20, 2012, 05:18:33 PM »
I lost (doubt it was stolen but who knows) a hat i bought recently with Sap pref, any chance they would cover it? Cheap hat less than $100.
Only AMEX Plat covers lost items.
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Offline shmooz

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #34 on: February 20, 2012, 05:30:34 PM »
Only AMEX Plat covers lost items.

Thanks, so had I used my plat i would just tell them i lost it and they would reimburse me?

Offline AsherO

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #35 on: February 20, 2012, 05:32:46 PM »
Thanks, so had I used my plat i would just tell them i lost it and they would reimburse me?

As long as it was a covered item and within 90 days, they'd reimburse you up to the per-item/annual limits.
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Offline lybbtthl

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Re: Chase Return Protection/Extended Warranty: What Was Your Experience?
« Reply #36 on: February 21, 2012, 02:20:58 AM »
It's not really "Chase" offering the benefits, it's Visa or Mastercard, so I'll take the liberty of changing the title.

If it's not Chase, rather V/MC, then why is it different on the SP from any V/MC? What makes SP's cover so much better than any other?

Offline Dan

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #37 on: February 21, 2012, 02:25:42 AM »
If it's not Chase, rather V/MC, then why is it different on the SP from any V/MC? What makes SP's cover so much better than any other?
No Forex+2.14 UR per dollar.
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Re: Chase Return Protection/Extended Warranty: What Was Your Experience?
« Reply #38 on: February 21, 2012, 09:40:59 AM »
What makes SP's cover[age?] so much better than any other?

Who says it is?
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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #39 on: February 21, 2012, 10:53:45 PM »
No Forex+2.14 UR per dollar.
I'm asking specifically regarding the return protection not general benefits of the card

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Re: Chase Return Protection/Extended Warranty: What Was Your Experience?
« Reply #40 on: February 21, 2012, 10:54:44 PM »
Who says it is?

It seems to have been mention on ddf and on regular dd.com that sapphire pref has an amazing return protection

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #41 on: February 21, 2012, 10:57:20 PM »
It seems to have been mention on ddf and on regular dd.com that sapphire pref has an amazing return protection
Where?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #42 on: February 21, 2012, 11:01:24 PM »
Terrible experience with Chase SP return protection. I tried to return my Britax B Ready stroller. They wouldn't take it back because they said that they can't tell that Buy Buy Baby won't take it back. I said it says on their policies that they only take back new items and since the stroller was used they won't take it back. They said they need something in writing from the store. Went to the store and the manager said he can't give me anything in writing-it already says it in the store policy. However he sympathized with me as chase (not really chase but whatever) being a bunch of idiots and made an exception and took it back for me (he said that's why he doesn't have any credit cards from chase, I was gonna say and that is why I have 4 and my wife has 6, but I held my tongue)
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Offline Jkhein

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #43 on: April 29, 2012, 03:29:26 PM »
Any recent experiences if Chase made you return item or not? (I purchased something on Chase instead of amex by mistake, unhappy with it, and wont be able to ship it back for a while.)

Offline Drago

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #44 on: April 29, 2012, 04:19:46 PM »
Any recent experiences if Chase made you return item or not? (I purchased something on Chase instead of amex by mistake, unhappy with it, and wont be able to ship it back for a while.)
They told me that when I submitted my claim for the Groupon laptop, that it was still within the 45 day return policy of the store (which I did not know). However, they didn't tell me this till after the 45 day period, and as a result, I couldn't return it to the store, and Chase denied me as well.
I've called back and gotten no where, but will try one last time this week.