Author Topic: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?  (Read 24107 times)

Offline dans fan

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #20 on: January 24, 2012, 09:20:52 PM »
used chase visa to cover a piece of furniture they made me hire s/o to come down to my house to write that its broken then they called the store to find out how much the replacment part cost not including labor and delivery. so i ended up paying all those cost myself and the just credited me for the part. nerve

Offline Yosel

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #21 on: January 25, 2012, 02:14:30 PM »
never mind, got a hold (by mistake) of their leagal dept. and asked them what the physical address is to send small claims court documents, and we setteled it right there. and yes she is sending me a check

Offline AsherO

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #22 on: January 25, 2012, 02:19:44 PM »
never mind, got a hold (by mistake) of their leagal dept. and asked them what the physical address is to send small claims court documents, and we setteled it right there. and yes she is sending me a check

OMG, so if you threaten Amex with legal action over the phone they sometimes offer settle things right there?

Offline myb821

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #23 on: January 25, 2012, 02:28:48 PM »
OMG, so if you threaten Amex with legal action over the phone they sometimes offer settle things right there?
i think he is talking abt chase

Offline AsherO

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #24 on: January 25, 2012, 02:44:53 PM »
i think he is talking abt chase

The caps AMEX in the headed threw me off. Either way, if this is true of Chase it's good to know.

Offline myb821

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #25 on: January 25, 2012, 02:47:03 PM »
The caps AMEX in the headed threw me off. Either way, if this is true of Chase it's good to know.
yup

Offline am32

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #26 on: January 25, 2012, 04:51:34 PM »
Tried to use Chase Sapphire return for a small purchase (bought online) and they want the item shipped back.

Offline Yosel

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #27 on: January 26, 2012, 12:57:03 PM »
OMG, so if you threaten Amex with legal action over the phone they sometimes offer settle things right there?

It is chase sapphire card i was talking about, and we deal with their adminitrative company called enhansment servies which is owned by NEW 9national electronics warranty)

and they did over night the check........................ got it this morning

Offline bubbles

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #28 on: February 01, 2012, 08:12:53 PM »
Any idea if the SP or the IB has return protection on books?

Offline AJK

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #29 on: February 01, 2012, 08:38:22 PM »
Any idea if the SP or the IB has return protection on books?

I was gonna say "Google it" :P but then I tried and it's surprisingly difficult to find the T&C... anyone else have luck in finding it?
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Offline bubbles

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #30 on: February 01, 2012, 08:48:28 PM »
I was gonna say "Google it" :P but then I tried and it's surprisingly difficult to find the T&C... anyone else have luck in finding it?

I found it awhile ago but am having trouble finding it now

Offline Drago

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #31 on: February 05, 2012, 01:20:44 AM »
Any reason to think that returning a laptop I bought through Groupon using my Sapphire Pref card would be a problem?

Offline shmooz

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #32 on: February 20, 2012, 05:10:37 PM »
I lost (doubt it was stolen but who knows) a hat i bought recently with Sap pref, any chance they would cover it? Cheap hat less than $100.

Offline Dan

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #33 on: February 20, 2012, 05:18:33 PM »
I lost (doubt it was stolen but who knows) a hat i bought recently with Sap pref, any chance they would cover it? Cheap hat less than $100.
Only AMEX Plat covers lost items.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline shmooz

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #34 on: February 20, 2012, 05:30:34 PM »
Only AMEX Plat covers lost items.

Thanks, so had I used my plat i would just tell them i lost it and they would reimburse me?

Offline AsherO

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #35 on: February 20, 2012, 05:32:46 PM »
Thanks, so had I used my plat i would just tell them i lost it and they would reimburse me?

As long as it was a covered item and within 90 days, they'd reimburse you up to the per-item/annual limits.

Offline lybbtthl

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Re: Chase Return Protection/Extended Warranty: What Was Your Experience?
« Reply #36 on: February 21, 2012, 02:20:58 AM »
It's not really "Chase" offering the benefits, it's Visa or Mastercard, so I'll take the liberty of changing the title.

If it's not Chase, rather V/MC, then why is it different on the SP from any V/MC? What makes SP's cover so much better than any other?

Offline Dan

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #37 on: February 21, 2012, 02:25:42 AM »
If it's not Chase, rather V/MC, then why is it different on the SP from any V/MC? What makes SP's cover so much better than any other?
No Forex+2.14 UR per dollar.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AJK

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Re: Chase Return Protection/Extended Warranty: What Was Your Experience?
« Reply #38 on: February 21, 2012, 09:40:59 AM »
What makes SP's cover[age?] so much better than any other?

Who says it is?
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Offline lybbtthl

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Re: Non-AMEX Return Protection/Extended Warranty: What Was Your Experience?
« Reply #39 on: February 21, 2012, 10:53:45 PM »
No Forex+2.14 UR per dollar.
I'm asking specifically regarding the return protection not general benefits of the card