Noticing the many issues with the new travel portal?
for one I am trying to book my fam (9 ppl) on a united flight
{i am star Alliance gold = they need to be on my reservation/confirmation for perks} but the portal limiting to 5 passengers only, calling chase and they are saying I need to make 2 separate reservations?!?
making the second group miss out on gold check-in / free bags/seat selection.also noticed as of the new portal the hotels section has lost its many search filters/properties/
/ mapping / images / ....
been on hold for over 45min to talk to the "supervisor" no help here.