Asking questions on a government agency?
When my son was born in Eretz Yisroel I went down to the Misrad Hapnim to renounce his citizenship. After that was done I asked for a letter on Misrad Hapnim letterhead stating that he is not a citizen. They told me I don't need it. I asked them to please give me one anyway. The guy said "ok, for 60 shekel." I paid and got the letter. A couple of months later when we were leaving in the airport they asked me why he doesn't have an Israeli passport if he was born there. I took out the letter that I was told was not needed and we were able to proceed.