Chase had told me that I fulfilled the requirement (I had a deposit from AP and from ING).
Now they said that it does not count towards the bonus.
I SM'd them back asking them if they really intended on going back on what they said when they told me that I should be receiving the bonus within 10 business days.
We'll see what happens.
Got a call from Chase and I asked them to try to push it through, received this a couple of hours later:
Thank you for taking time out of your busy schedule to
contact us. Please accept my sincerest apologies for any
frustration you have encountered due to never receiving
your promotional cash bonus in your checking account. I
definitely understand your concern and I will be happy to
review your account profile.
I attempted to contact you this afternoon to follow up on
our previous phone conversation from this morning, and I
regret that I was not able to reach you.
Please understand that I have reached out to our E-Coupon
Research Department in regards to the terms of your
promotional coupon. Please be advised that under normal
circumstances, ING deposits are not an eligible form of
direct deposit because these transactions are considered
an external transfer. To qualify, the direct deposit must
be a repeating deposit made from an employer or a monthly
direct deposit from government benefits. However, my goal
is to ensure that your experience with Chase is one of
ease and satisfaction, and therefore, I have requested to
have a one time exception made.
Please be assured that you will receive the $200
promotional cash bonus in your Chase Total Checking
account ending in XXXX on 09/18/2012.
Please let us know if there is anything else we can do to
assist you, as we always strive to provide excellent
customer service. We appreciate your business here at
Chase and look forward to meeting your business needs in
the future.