I recently booked a united basic economy ticket using miles, and used my Quest card for fees. Confirmation email said that I get 2 free checked bags, and no mention of carry-on. Even online was showing the same. Then, reminder to check-in email showed 2 checked bags and one carry-on. Boarding pass had BE - No carry-on.
I thought Quest card allowed for early boarding, but I was in group 5, the last one, to board on this flight.
Is this normal or some glitch?
Thanks.