Author Topic: Live help / advice needed: might get stuck in Europe before Shabbat  (Read 1396 times)

Offline know-saya

  • DansDeals Copper Elite
  • *
  • Join Date: Sep 2017
  • Posts: 10
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
I'm on a return flight flying with my kids from the US (IAD) to Israel.  We are observant and don't fly on Shabbat.

Ticket was ticketed on Delta.com, but flights are provided by Air France.

They are boarding an hour late for the flight from IAD to Paris, and our connection time is only 1h15.  I'm worried we'll miss our connection.

The agent at the gate has nothing to say but we hope for the best.

I'm on hold with Delta.com.

What do I do...
1. To try to get to Israel on time (make sure they hold the plane in Paris, let us off the plane first, etc.)
2. If the plane is gone and they can't get us to Israel in enough time before Shabbat (ask them to pay for hotel for 2 nights, food, transportation between the hotel and the airport, etc.)

I don't know what I'm entitled to nor what I'm likely to receive.

Any quick advice would be most appreciated!!!
« Last Edit: August 25, 2022, 05:44:08 PM by know-saya »

Offline SuperFlyer

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2009
  • Posts: 9403
  • Total likes: 438
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Eur before Shabbat
« Reply #1 on: August 25, 2022, 05:43:59 PM »
You mind supplying more data, such as dates, fight times, flight numbers.

Offline know-saya

  • DansDeals Copper Elite
  • *
  • Join Date: Sep 2017
  • Posts: 10
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #2 on: August 25, 2022, 05:48:53 PM »
Thursday, August 25: DL 8631/AF 55 IAD 6:25pm > CDG 8:10am Friday
Friday, August 26: DL 8457/AF 962: CDG 9:25am > TLV 2:40pm


Offline SuperFlyer

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2009
  • Posts: 9403
  • Total likes: 438
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #3 on: August 25, 2022, 05:54:04 PM »
Thursday, August 25: DL 8631/AF 55 IAD 6:25pm > CDG 8:10am Friday
Friday, August 26: DL 8457/AF 962: CDG 9:25am > TLV 2:40pm
Yes, just found it.

Offline SuperFlyer

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2009
  • Posts: 9403
  • Total likes: 438
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #4 on: August 25, 2022, 05:56:55 PM »
From what I gather, you should be okay.

If the first flight has a delay, that's less great.

Offline know-saya

  • DansDeals Copper Elite
  • *
  • Join Date: Sep 2017
  • Posts: 10
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #5 on: August 25, 2022, 06:00:54 PM »
They're having us board an hour late.  That's what's causing the worry.

1. Can they be pushed to get us to Israel on time (make sure they hold the plane in Paris, let us off the plane first, etc.)?
2. If we're stuck in Paris and can't get to Israel in enough time before Shabbat, what are we entitled to ask for (ask them to pay for hotel for 2 nights, food, transportation between the hotel and the airport, etc.)?


Offline SuperFlyer

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2009
  • Posts: 9403
  • Total likes: 438
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #6 on: August 25, 2022, 06:01:09 PM »
I don't think they will make changes for you, as your final arrival time remains the same.

Offline SuperFlyer

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2009
  • Posts: 9403
  • Total likes: 438
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #7 on: August 25, 2022, 06:40:01 PM »
You are good, you landing and take off location are the same!



Offline MeirS

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2013
  • Posts: 2555
  • Total likes: 193
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #8 on: August 25, 2022, 07:08:50 PM »
For all those like me, still worrying, the flight departed at 6:44 and is scheduled to land at 8:02 so all should be good.

Offline SuperFlyer

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2009
  • Posts: 9403
  • Total likes: 438
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #9 on: August 26, 2022, 02:02:48 AM »
That would be this instant  :P

Great!

Offline know-saya

  • DansDeals Copper Elite
  • *
  • Join Date: Sep 2017
  • Posts: 10
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Live help / advice needed: might get stuck in Europe before Shabbat
« Reply #10 on: August 26, 2022, 11:07:02 AM »
We made it (even if our bags didn't)!  Thanks for the concern and support.