Story: I rented a midsize car from National using a corp. code posted on a bloggers site as a University of Michigan code for fraternity members. I had enough affiliation to justify that. When I got to the take the vehicle the manager let me take a minivan as I was a EX member as well as add an additional driver for free. For a total of around $1300.
Well.. the vehicle had damage and after returning it I got an email from the location saying my account was frozen onto the DNR list and they were adjusting my rental to a total of $4000 for the increased rate, upgraded vehicle and additional driver, unless I can prove my affiliation to "Big Ten" who the corporate code was named under. It seems that that is the U of M's football team.
I tried reaching out to National, I tried disputing the extra charge with Chase all without success. Someone advised me now to file in small claims court...
Anyone have some advise?