I am a new postmates customer (and never ordered from them). I got an email with a promo code and applied it to my account. So far so good.
Then I shopped at Target for $30+ of groceries and tried to check out. So far so good.
The discount showed right up until the very last screen. So far so good.
I submitted the order on my PC, but when it was processing the order, I got a message saying that the coupon failed. Yikes! It went back to the checkout screen with my new order total showing no discount.
I guess the good news is that it did not submit the order without any discount.
I tried adding the coupon to the order and it won't allow me to.
I even tried placing a Season's Express order (including slurpee gift cards) and it failed similarly.
Any thoughts of this? The terms on the coupon:
*Terms and conditions apply. Get $30 off your first order with Uber Eats by using promo code XXXXXXXXXXX. Valid until May 25, 2023 12:00AM. Offer only applies when you spend $1 or more (excluding delivery and other fees). The user must apply the promo code in the app before completing their order. The offer may not be combined with other offers. Taxes and delivery fees still apply. Only valid where Uber Eats is available. See the app for details. Delivery Only. Restaurants with limited tracking excluded. Taxes, Delivery Fee, and a Service Fee still apply. New users only. Must apply the promo code in the app before completing your order. Must receive this offer directly from Uber to be eligible. Cannot be combined. Non-transferable. See the Uber Eats app for availability. Pickup excluded. Restaurants with limited tracking excluded.
One more thing: does Postmates have a customer service phone number or online chat? How can I reach them to try and use this coupon?