On with CS now. Downgraded my visa preferred and was transferred back to get the MC preferred aprroved, now they tell me it was a visa application and they can only aprroved it as a visa (would I get the bonus points???
Update:
They changed my visa back to preferred and changed it to MC and approved me for a visa preferrred so now I have 2 SP's
+ they gave me 5,000 points for hassle (I asked them for it
She confirmed 50k bonus as well