Groupon Master Thread

[ben89]

Targeted? Doesn't work for me.

you may need to activate it through your PayPal account under offers

[Live N Learn]

Targeted? Doesn't work for me.

[Emkay]

That link worked, the code didn't.

[Yehuda25]

I cant make a single purchase, just keeps saying -

We Are Processing Your Order
Sorry, there was a problem with the provided billing record, you may want to try with a different card.
Continue Shopping

I tried a few accounts no go

Nothing wrong with the CC, is this some kind of ban? have not bought from them in a while.

Any ideas as to why this is happening?

[myi]

Extra20 20% off

[myi]

I cant make a single purchase, just keeps saying -

We Are Processing Your Order
Sorry, there was a problem with the provided billing record, you may want to try with a different card.
Continue Shopping

I tried a few accounts no go

Nothing wrong with the CC, is this some kind of ban? have not bought from them in a while.

Any ideas as to why this is happening?

Best bet would be to reach out to them, even though their CS is not the best.

[Yehuda25]

Best bet would be to reach out to them, even though their CS is not the best.

*cs sucks, will try again thanks.

[Yehuda25]

*cs sucks, will try again thanks.

phone # doesnt even work anymore, has to go through online.

Worse, cant even chat, have to email them and get a response in 24 hours. Yuck.

[myi]

*cs sucks, will try again thanks.

I've purchased a few tickets from them on chol hamoed only to realize on the day I was about to use it they canceled my order because of suspected fraud since the same credit card was used across multiple accounts.

   Tried everything nothing helped, as the tickets needed to be purchased the night before in order to be used the following day, all I came out with was a credit to use next time.

[Yehuda25]

I've purchased a few tickets from them on chol hamoed only to realize on the day I was about to use it they canceled my order because of suspected fraud since the same credit card was used across multiple accounts.

   Tried everything nothing helped, as the tickets needed to be purchased the night before in order to be used the following day, all I came out with was a credit to use next time.

talk about a company that went from the best customer service to the worst.

[myi]

talk about a company that went from the best customer service to the worst.

Helpless beyond helpless their customer support, all you end up doing is wasting hours of your time.

[Yehuda25]

Helpless beyond helpless their customer support, all you end up doing is wasting hours of your time.

Exactly my previous experience.

[myi]

Exactly my previous experience.

Any better cs when emailing them?
  I personally like calling vs waiting for a reply in my email.

[Dan]

talk about a company that went from the best customer service to the worst.

They never had the best.

[myi]

They never had the best.

They had decent, you were able to get somewhere with them.
   Just to bring the flavor out to show how horrible the CS is now you would need to state they used used the be the best and now...

[Yehuda25]

Any better cs when emailing them?
  I personally like calling vs waiting for a reply in my email.

Since they switched to online only has been terrible. I have not found a way to call them, calling the number that I got from googling just directed me to the website.

[Yehuda25]

They never had the best.

Not the best, but very, very good IME. Whenever I had an issue they used to take care of me always, and usually went above and beyond.  Now I have a hard time getting a successful order through, nevermind using the voucher.

[myi]

And take a look at this, was looking into some options about selling something with them, curios to see what's needed when signing up , but you cant go past the Captcha as it seems outdated. Lol.



  Who's behind this whole Groupon site?

[Live N Learn]

I've used Live Chat recently, and they were very helpful and generous.

[Mutty]

Got an email. $20 uber gift card for $10.