Need help or advice.
I got denied because the hours on the paystubs didn't match the hours on the Verification of Employment. The reason it didn't match is because the paystubs was for the old work schedule, while the verification of employment was for a NEW work schedule. (There is a reason I'm applying to CHS now, duh. Just went up to 30 hours a week. Naturally, paystubs for past employment may be less, as I didn't apply to CHS until now...)
I submitted an appeal explaining the discrepancy, and they rejected the appeal. They wrote that since the verification of employment didn't specify WHEN the hours increased, they are left to believe that it was not 30 hours of work and thereby they correctly denied the application. If I want, I can reapply with the new information.
What's my recourse? Should I:
1. try submitting that info (a letter from the employer specifying when the increase took place) and hope they will overturn the denial? (They made it sound like no new info is allowed that was not submitted with the initial application)
2. Call the office of Congressman Smith or Gov. Murphy and try to have them intercede
3. Submit a new application. (If I do, is there any way they will retroactively cover the costs for September?)
Any insight or advice is appreciated.