Author Topic: Your Capital One account is now closed.  (Read 2680 times)

Offline Mendel

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Your Capital One account is now closed.
« on: September 19, 2023, 10:11:55 PM »
I got this for inactivity on my account, they gave no warning in advance.

I lost 79,015 points  :(

I called them the day I got the email, but they could not reinstate it. They could only submit a complaint, which may or may not get responded to.

Do I have any recourse?
Anyone else had luck with at least getting to redeem the points.

Offline Joel

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Re: Your Capital One account is now closed.
« Reply #1 on: September 19, 2023, 10:30:12 PM »
When was the last activity?

Offline Mendel

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Re: Your Capital One account is now closed.
« Reply #2 on: September 19, 2023, 10:30:37 PM »
Over a year..

Offline Joel

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Re: Your Capital One account is now closed.
« Reply #3 on: September 19, 2023, 10:39:12 PM »
I don't have any personal experience but I did some googling and this is what I found:




Offline Alexsei

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Re: Your Capital One account is now closed.
« Reply #4 on: September 19, 2023, 11:15:58 PM »
Nice thread title
Jews ≠ Zionists
Palestinians ≠ Hamas
Satmar ≠ SatmarHQ

Offline BarryLincoln

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Re: Your Capital One account is now closed.
« Reply #5 on: September 20, 2023, 09:33:21 AM »
If all else fails, perhaps a formal complaint to the CPFB or FTC might help...

Offline AJK

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Re: Your Capital One account is now closed.
« Reply #6 on: September 20, 2023, 09:53:48 AM »
A single year of inactivity seems like a rather short time to close an account.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline yelped

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Re: Your Capital One account is now closed.
« Reply #7 on: September 20, 2023, 10:25:36 AM »
A single year of inactivity seems like a rather short time to close an account.
Especially without notice.

Offline Mendel

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Re: Your Capital One account is now closed.
« Reply #8 on: September 20, 2023, 11:14:14 AM »
A single year of inactivity seems like a rather short time to close an account.

Almost 2 years. But my question still remains

Offline Gvann

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Re: Your Capital One account is now closed.
« Reply #9 on: September 21, 2023, 09:39:42 AM »
Was this you’re only card? Did they close all your cards or just one of them?

Did you spend on other cards if you had any?

I had one card that i never use anymore, and one i use all the time, and cap1 emailed me that i lost majority of credit on that card I don’t use but I can ask to have it reinstated, which they did on the spot

Offline Mendel

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Re: Your Capital One account is now closed.
« Reply #10 on: September 21, 2023, 05:38:43 PM »
BH!!!


Quote
Thank you for contacting us regarding your rewards!

As you requested, we have redeemed the remaining rewards on your account and issued a check in the amount of $395.08 to the address you provided. The check should arrive within 3 weeks.
 
Thanks for choosing Capital One®!

Offline Mendel

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Re: Your Capital One account is now closed.
« Reply #11 on: September 21, 2023, 05:39:35 PM »
[q
BH!!!



It's a half-penny per point.. but anything is better than zero!

Offline eternity88

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Re: Your Capital One account is now closed.
« Reply #12 on: September 25, 2023, 06:46:07 PM »
was it over 18 months?